Invoice For Subscription Renewal
Lapo Ferrini
Good morning, I renewed my developer subscription, however, unlike in previous years, the invoice does not show my tax data (address and VAT number) but only the company name.
Is it possible to have a complete invoice like that of past years?
Thank you for your cooperation. Greetings Lapo Ferrini
Ariba
Accepted AnswerHello
Thank you for your query. My apologies, actually since you have not given a VAT ID while checkout, VAT is automatically deducted from the system, and so your VAT ID is not available on the invoice. Unfortunately, there is nothing we could do about it. But you can contact FastSpring to return the VAT amount and add your VAT ID to the invoice here:
https://fastspring.com/consumer-support-form/tax-vat-gst/
And, if you want to add the address on the invoice, please send me the following information:
Email: Invoice ID: Address: City: Region / State: Postal / Zip Code:
I will add it to your invoice and share it with you. You can also download your invoice from your dashboard after the modification.