Editor not loading + getting errors - Forum | JoomShaper
Staff replied SP Page Builder

Editor not loading + getting errors

Asked by Jeff 4 years ago Last activity 4 years ago

Hi there

I'm having issues with the page builder. It seems to be 'buggy'. When trying to edit certain areas on front end I get this error 'call to a member function setFieldAttribute() on null' with a button to 'Go Back Home'.

Also when trying to edit the home page I am having issues. It loads the page but sends me to the footer then I cannot scroll anywhere or do anything.

I'm also having issues with some pages not saving my changes. I make the necessary changed in the page builder and in the page builder it looks correct, but the front end of the site is not replciating the changes made. Particularly on the home page.

11 replies

Jeff Asked this

Hi there. Can someone please get back to me on this ASAP?

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Correct Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Jeff Asked this

Hi There

The admin login I've provided works correctly. I've just tested 3 times with the login I provided you, all successful. Please ensure when you're copying and pasting that there is no 'space' that is added to the password.

Also note, the home page is now loading. There was a module that was causing the error that I've since unpublished.

The issue we still have is that when we're editing pages within the site with the page builder - after a couple of changes are made, I then try and load the page builder after saving and the content is not showing for me to edit in the backend - e.g https://www.intercepttraining.com.au/dev/specials - this page is not showing me content at all in the backend page builder.

Jeff Asked this

It appears I'm able to edit things slightly better today which is great but doesn't explain why it's still so buggy.

As you can see from this screen recording: https://www.awesomescreenshot.com/video/8655064?key=642486191c18805c4573eeea30aea71c

I've made changes on both the contact page, abnd the links page within the editor, but they are not appearing the same on the front end of the site.

You'll see on the contact page, the text box under the title 'Tuggerah' is exactly the same and the one below under the title 'Newcastle' in the editor, but on the front end on all devices it's not showing the same.

Also on the links page, I've given padding to the text for each box and it is showing correctly in the editor, but not on the front end of the site.

This is happening for other pages too.

I've cleared joomla cache, browser cache etc. Tried other browsers and it's the same.

Please advise.

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