Update To Joomla 4.1.2 In Stellar Errors - Question | JoomShaper
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Update To Joomla 4.1.2 In Stellar Errors

FM

Fern Mac

Template 3 years ago

Hello, This is the second time i write about this. i was in joomla 4.1 and when i tried to upgrade to joomla 4.1.1 i had several erros. today i tried joomla 4.1.2 and the same errors appear, there must be something wrong with the template or i am doing something wrong. Please advise. After some research, i see others are complaining about the same: "You are working with helix and one or more of their template overrides has to be checked by JoomShaper. It's not to be done by anybody else as a new version of your template should fix this." Thanks

[http://cm-vilareal.pt/2022/images/s123.png]

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17 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #66994

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Do you have a previous backup of your site? That works fine previously. If you have, please roll back and let me know.

-Thanks

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FM
Fern Mac
Accepted Answer
3 years ago #67000

I have a backup but the only joomla version that works fine is 4.0.6 As you understand, i must upgrade, mainly because of security issues. At this point i am on 4.1.2 but with the errors i mentioned. Thank you

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #67002

Login denied! Your account has either been blocked or you have not activated it yet.

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FM
Fern Mac
Accepted Answer
3 years ago #67004

Sorry, please try now.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #67094

Please provide me FTP access to download akeeba backup zip file. File size is more than 2GB. Thanks

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FM
Fern Mac
Accepted Answer
3 years ago #67102

Her u go

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #67109

FTP access doesn't work here

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FM
Fern Mac
Accepted Answer
3 years ago #67226

It works here but anyway, i copied the backup file prior to update from 4.0.6 here:

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #67349
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FM
Fern Mac
Accepted Answer
3 years ago #67358

I do not have a zip file with that backup, the video you sent is for future backups not for the one you already have, from what i read, there is no way to convert an existing jpa to a zip file. may i ask why you insist on the backup? What is it intended for?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #67403

I already did a akeeba backup zip file and i want to run it on my localhost to check your issue. That's why i said provide me correct FTP login access. But, you shared me jpa file. Please assist me to download akeeba backup file. Cause, your backup file size is large. Thanks

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FM
Fern Mac
Accepted Answer
3 years ago #67410

I do not understand why it doesn´t work, i just tried again, please see image:

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #67494

No success to login FTP.

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FM
Fern Mac
Accepted Answer
3 years ago #67526

I just accessed in a different PC Can you please send a prtscreen of the site manager?

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FM
Fern Mac
Accepted Answer
3 years ago #67527

Like this:

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #67556

Sorry it doesn't work here

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FM
Fern Mac
Accepted Answer
3 years ago #67718

I uploaded the zip file:

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