Off Canvas Menu - Question | JoomShaper

Off Canvas Menu

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Donna

General 1 year ago

I am asking this question again, as two days ago I ask and supplied my creds and received no answer or results.

I have a menu item that is a Heading Only and does not link to anything. It has two sub-menus below it. It works fine on a desktop, however the off canvas menu doesn't work. The menu header PROGRAMS is there, but the two sub-menus don't show up. THIS USE TO WORK. To be honest I am not sure when it stopped working, it was brought to my attention by a user.

I have the the Off Canvas module set for start level 1 and End Level ALL but it does not work. It use to, so I am really puzzled as to when it stopped working and how to get it working again.

Many thanks for an help you can offer. Donna

Website: https://pgrny.org

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #67319

Hi there!

Sorry for your experience. May I have the previous post link please?

However, I can access your admin area, but not the frontend or the live site view. It seems my IP is blocked by your firewall. Here is a screenshot: https://prnt.sc/Meg0cuXMXSV5

If you are talking about this menu item: https://prnt.sc/PksMbJTm5iKT then please change the menu item type from Menu Heading to URL and put a hash(#) in the URL field.

Hope this will solve the issue for you.

Best Regards

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Donna
Accepted Answer
1 year ago #67323

Rashida,

Thank you so much!!! This worked perfectly!

Best regards, Donna

PS This was my original posting on this question: https://www.joomshaper.com/forum/question/13875#qa-answer-66924

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #67685

Hi Donna,

Glad that it helped:) You may accept my answer in order to close the post...

Best Regards

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