Menu + Off Canvas - Question | JoomShaper

Menu + Off Canvas

D

Donna

Template 2 years ago

I have a menu item that is a Heading Only and does not link to anything. It has two sub-menus below it. It works fine on a desktop, however the off canvas menu doesn't work. The menu header PROGRAMS is there, but the two sub-menus don't show up.

I have the the Off Canvas module set for start level 1 and End Level ALL but it does not work. It use to, so I am really puzzled as to when it stopped working and how to get it working again.

Many thanks for an help you can offer. Donna

Website: https://pgrny.org

This website is geo locked and only available in NYS and Canada.

0
3 Answers
Ariba
Ariba
Accepted Answer
Support Agent 2 years ago #66924

Hello

Thank you for your query. Could you provide your administrative access, please? Use the hidden mode to share the log in credentials.

Also, if you can share a screenshot of the issue, that would be appreciated.

0
D
Donna
Accepted Answer
2 years ago #67032

Credentials supplied.

0
D
Donna
Accepted Answer
2 years ago #67273

Ariba,

2 days ago I supplied my credentials and have not heard a thing back from you????

Have you found what is causing the off-canvas menu to stop working all of a sudden?

I am totally up to date with my website.

Best regards, Donna

0