Solved Templates

The "Arino" temple does not open a pop up window

Asked by Luca Russiani 4 years ago Last activity 4 years ago

Good evening, I use the Arino template, with J2 Store, I have a problem with your template, with all the others it works fine, with yours no. The problem is that when I open an order details on the J2 store it should open a pop up window with the order details, but clicking instead does not open anything. The problem is not with the j2 store but with the template (communicated by assistenxa j2 store)

Accepted answer

Marked as the solution
Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

7 more replies

Luca Russiani Asked this

sorry I was wrong to attach the image, this is the correct one

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked checkout page and it works fine. But, Where you want to popup function?

-Thanks

Luca Russiani Asked this

I attach the photo where you see the problem.
With the templete Arino does not open the document, with other templete he opens them without problems

thanks for the support

Luca Russiani Asked this

here are the login credentials

Toufiq Senior Staff

Please provide me the FTP access and give me one more day. Thanks

Luca Russiani Asked this

ok

Toufiq Senior Staff

Remove this code from your template index.php file.

<script src="https://apps.elfsight.com/p/platform.js" defer></script>
<div class="elfsight-app-39f8a0c1-088c-49ab-9118-f685df54254d"></div>
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