Hello

Apologies for the inconvenience. Could you please provide a video of the issue you are facing? Also, kindly provide your admin access. Use the hidden mode to share the log in credentials, please.

Hi, video: https://www.loom.com/share/fa455c702f7a48cd8cc5c97aa504484a thanks

Hi, could you look at my problem? thank you.

Hello, my client is getting impatient, do you have a solution to my problem? thank you

Hello, my client is getting impatient, do you have a solution to my problem? thank you

Hello

My apologies, our Senior Agent will look into the issue, we appreciate your patience and cooperation very much.

Thank you.

Hello stq74

Apology for the delay. One module creates the conflict. You have used the module in Joomla Module addon. I have unpublished this and now frontend editor works fine.

https://prnt.sc/RhEnjjF_277G

Best regards

Hi Ofi Khan, my client like to this social wall, and it was working before spbb update. Can you get this to work with social wall enabled? Thanks

I am not sure about the conflict. If you can consider using SP Page Builder backend editor only for that page, then you can use the module. Could you please confirm that which SP Page Builder version works fine with this module?

Hello,

• it works fine with frontend page builder when the module is disabled.
• It also works without the visual in administration with the module activated.

But my client wants to work in front…

I understand your situation. Please contact the third-party extension developer about the conflict. Maybe they can fix it from their end. Since it is working with SP Page Builder backend and the issue only appears on the frontend, I believe that the fix should be from their end. As it is not our extension, we cannot help you much here. I hope the extension developer will find a solution.

Thank you, I see with them

Hi, here is the response from the social wall developer:

Can disabling the module functionality helps you when it is in the editing mode of the page builder?

Regarding it, please ask the page builder support for any function or global variable that we can detect is in the editing mode. When it is in the editing mode we will disable the module automatically.

Thank you

Would you have an answer? Thanks

Apology for the delay. I was very sick. I will forward it to the developer team and will share their feedback.

I hope you are feeling better. Thank you, I am waiting

Hi,

it works now, thanks

You are welcome. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.