Hello,
when I want to edit the front end home page, another page opens with sppb.
I only have this problem with the homepage
Thank you for your help
Solved
SP Page Builder
sppb does not open the home page but another
Asked by stq74
4 years ago
Last activity 4 years ago
Accepted answer
Marked as the solution
Ofi Khan Staff
Thanks. Yes, I feel better now. I have shared the issue with the developer. It works with the module published on the localhost. Please check your issue again.
18 more replies
Ariba Staff
Hello
Apologies for the inconvenience. Could you please provide a video of the issue you are facing? Also, kindly provide your admin access. Use the hidden mode to share the log in credentials, please.
stq74 Asked this
Hi,
video: https://www.loom.com/share/fa455c702f7a48cd8cc5c97aa504484a
thanks
stq74 Asked this
Hi,
could you look at my problem?
thank you.
stq74 Asked this
Hello,
my client is getting impatient, do you have a solution to my problem?
thank you
stq74 Asked this
Hello, my client is getting impatient, do you have a solution to my problem? thank you
Ariba Staff
Hello
My apologies, our Senior Agent will look into the issue, we appreciate your patience and cooperation very much.
Thank you.
Ofi Khan Staff
Hello stq74
Apology for the delay. One module creates the conflict. You have used the module in Joomla Module addon. I have unpublished this and now frontend editor works fine.
Best regards
stq74 Asked this
Hi Ofi Khan,
my client like to this social wall, and it was working before spbb update.
Can you get this to work with social wall enabled?
Thanks
Ofi Khan Staff
I am not sure about the conflict. If you can consider using SP Page Builder backend editor only for that page, then you can use the module. Could you please confirm that which SP Page Builder version works fine with this module?
stq74 Asked this
Hello,
- it works fine with frontend page builder when the module is disabled.
- It also works without the visual in administration with the module activated.
But my client wants to work in front…
Ofi Khan Staff
I understand your situation. Please contact the third-party extension developer about the conflict. Maybe they can fix it from their end. Since it is working with SP Page Builder backend and the issue only appears on the frontend, I believe that the fix should be from their end. As it is not our extension, we cannot help you much here. I hope the extension developer will find a solution.
stq74 Asked this
Thank you, I see with them
stq74 Asked this
Hi,
here is the response from the social wall developer:
Can disabling the module functionality helps you when it is in the editing mode of the page builder?
Regarding it, please ask the page builder support for any function or global variable that we can detect is in the editing mode.
When it is in the editing mode we will disable the module automatically.
Thank you
stq74 Asked this
Would you have an answer?
Thanks
Ofi Khan Staff
Apology for the delay. I was very sick. I will forward it to the developer team and will share their feedback.
stq74 Asked this
I hope you are feeling better.
Thank you, I am waiting
stq74 Asked this
Hi,
it works now, thanks
Ofi Khan Staff
You are welcome. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.
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