Unable to save Article - Forum | JoomShaper
Staff replied SP Page Builder

Unable to save Article

Asked by Maximilian Grunow 4 years ago Last activity 4 years ago

Hi,
i've just tried for the fifth time to Save an Article with the things in it. I had to redo it every time. It ist still not working. In the front end editor, if you save the Article/Page it just sais that it was saved, and then when you close it, every thing after the first to rows is just gone. In the backend article editor it sais

"Speichern fehlgeschlagen. Fehler: 22007, 1366, Incorrect string value: '\xF0\x9F\x98\x89\xC2\xA0...' for
column gbgrs_de_neuneu.gbg_sppagebuilder.text at row 76"

and then everything that i just did is gone again. This is very bad i have to get this thing done fast.

Greetings

3 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & phpmyadmin access to check the issue? I will check & get back to you soon. 

-Thanks

Maximilian Grunow Asked this

I have posted the Credentials to Hidden Content

Toufiq Senior Staff

I have checked this article (Kanutour auf der Wupper) and no problem found after save and close. Then get back again on this article. But, every row is there. Can you share an screencast video about the full scenario? Thanks

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