Refused To Connect Heilx Ultima Framework Not Working - Question | JoomShaper
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Refused To Connect Heilx Ultima Framework Not Working

Jafar Ansari

Jafar Ansari

Helix Framework 3 years ago

Please help my website refused to connect heilx ultima framework not working.!!

0
Website
https://www.jatraders.com/
11 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72141

Hi there,

Thanks for contacting us. Sorry for the inconvenience. The Rhino template made by Helix3. You shouldn't use helix Ultimate inside Helix3.

-Thanks

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Jafar Ansari
Jafar Ansari
Accepted Answer
3 years ago #72147

language school have also same problem . https://www.joomshaper.com/joomla-templates/languageschool

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72148

language school have also same problem . https://www.joomshaper.com/joomla-templates/languageschool

Please explain details.

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Jafar Ansari
Jafar Ansari
Accepted Answer
3 years ago #72154

here screenshort 1.https://prnt.sc/WD099DvvtBrW 2. https://prnt.sc/XQPrxy2XP57H 3.https://prnt.sc/Linc6EqI-L1B and message showing www.jatraders.com refused to connect.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72221

Will you please provide me the Joomla administrator access to check the issue?

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Jafar Ansari
Jafar Ansari
Accepted Answer
3 years ago #72229

please note my detail

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72232

Please downgrade your PHP version 8.1.6 to 7.4. We are working on PHP 8 compatiblity. We will release it soon. Thanks

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Jafar Ansari
Jafar Ansari
Accepted Answer
3 years ago #72248

thank for your support but still same problem. https://prnt.sc/TC77NrScq3gY https://prnt.sc/ZU6stgnuBuyL

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72249

If you don't mind, Will you please check this site another hosting server or your localhost. Then let me know the result. Thanks

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Jafar Ansari
Jafar Ansari
Accepted Answer
3 years ago #72258

Please fix the menu.menu not working here is screen video video link https://youtu.be/gk1xBQK5kus

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #72265

I have checked your site on my localhost and it works fine. I think this problem occurred for your hosting. Will you please contact your hosting provider. I hope they will help you. Thanks

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