Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please capture a screencast video about the full scenario.

-Thanks

Hi Toufiq, thanks for your answer. What do you mean with Screencast? You can easily analyze the problem.

1. Load the https://www.moerike-gymnasium.de/index.php/moerike-profil/bilingualer-zug This takes several seconds depending on your bandwith.
2. I analyzed the network load with chrome and the load is basically caused by loading the mp4 videos, which are included within the Tab-Modules. Even if they are not visible.

I wonder if it's possible to avoid the pre-loading of the mp4-files, since they should only be loaded when the video is explicitely started. I thought that a poster image would solve the problem, but that was not the case.

Any idea how to solve the network load?

Best regards Felix

You have used the HTTPS and the HTTPS blocked the resource loading properly. Please check the console error.

https://prnt.sc/z2qfqa

I checked the console and found also the error net::ERR_HTTP2_PROTOCOL_ERROR. This error appears only with chrome, but only on the page that was build with the SP Page Builder. Is there something I can change in order to avoid this error? Are the videos causing this problem? However the loading problem is still there. Cleaning the cache before it takes more than 6-7 seconds to load the page. Do you see any chance to reduce this starttime? Best regards Felix

Is it possible to create same page in my website to check the loading speed? Thanks

I tried to do it, but without success. The page is there, but the mp4 files are missing. I can't upload files larger than 8 MB. That's at least the post_max_size defined in php.ini. So, how may I help you to reproduce the load issue?

Please upload now your video. Thanks

Still not possible to upload files (mp4) larger than 8 MB. post_max_size is still defined with 8M.

Please provide me the mp4 video files via google drive. I will download your video and I will check my end. Thanks

You can find all relevant mp4-Videos on Onedrive (s. PM).

Please check now.

http://toufiq.net/js/edulif/index.php?option=com_sppagebuilder&view=page&id=32

Hi, there is a difference between your website an my. My webpage downloads more than 90 MB. Yours only 4 MB. And that with the same mp4-File. I tried to analyze the reason. My website downloads the whole mp4 file. Yours only less than 10% of the whole mp4 file. Is there a joomla or even a server configuration therefore? I didn't find one.

Regards Felix

Can you upload more videos and check again. Thanks

I don't think it has to do with the amount of mp4 files included at the page. As I mentioned before there has to be an option mavbe at the webserver to configure if a mp4 file is partially or completely downloaded before showing the page.

I think that I found the reason. The .htaccess file for the webserver included <IfModule mod_filter.c> <IfModule mod_deflate.c> SetOutputFilter DEFLATE </IfModule> </IfModule>

Deactivating the SetOutputFilter DEFLATE reduced the data load.

Best regards Felix