Emergency Updated Eventum Component And SPpage Builder Today After Paying License Now Cant Access Home Page - Question | JoomShaper
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Emergency Updated Eventum Component And SPpage Builder Today After Paying License Now Cant Access Home Page

deenmedia

deenmedia

General 3 years ago

Emergency updated Eventum component and SPpage builder today after paying license now cant access home page..

site http://mestro.org/conference/

Error 1054 UNKNOWN COLUMN 'A.ENABLED' IN 'WHERE CLAUSE'

This happen when I ugraded my eventum components

Please assist its an emergency..

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10 Answers
deenmedia
deenmedia
Accepted Answer
3 years ago #74298

I hope somebody from Joomshaper can assist me!

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deenmedia
deenmedia
Accepted Answer
3 years ago #74315

Paging support, please assist :(

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deenmedia
deenmedia
Accepted Answer
3 years ago #74331

Still facing the problem.. :(

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #74353

Hello deenmedia

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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deenmedia
deenmedia
Accepted Answer
3 years ago #74358
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #74398

Unfortunately, it took a lot of time but I could not load your site. If you need to allow IP, then I have shared my Public IP in the hidden content.

1
deenmedia
deenmedia
Accepted Answer
3 years ago #74426

please try again. there was a heavy load. i think you can access now

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #74584

Apology for the inconvenience. Your issue is fixed now. Please check your site.

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deenmedia
deenmedia
Accepted Answer
3 years ago #74648

@ofi Khan - Thank you so much.. can you tell be briefly what have you done so that when it happens again, we know what to do..

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #74750

The issue was in the addon SP Eventum Speakers and SP Eventum Schedules. It will not happen again. We will eventually update the template.

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