Hi,

Thanks for contacting us. Could you please give me your site URL and also screenshot of your issue?

-Regards.

Thanks so much for your quick response.

I have sent sent you the link so, any tip on what is happening and how to resolve the problem?

Could you please give me a screenshot of your issue? I need to check.

I tried to send a screenshot but it does not upload.

You can use this for uploading screenshot

https://chrome.google.com/webstore/detail/lightshot-screenshot-tool/mbniclmhobmnbdlbpiphghaielnnpgdp?hl=en

Thanks so much for pointing me to the right direction.

The screenshots are sent.

Which page are you talking about? It does not same the site which you provide.

I have sent you the URL and if you really check it up you would have seen the differences how it look like on a Desktop and how it look like on a Mobile Phone.

Anyway, I am sending you the links again to compare.

Thanks again in advance.

I have sent you the URL and if you really check it up you would have seen the differences how it look like on a Desktop and how it look like on a Mobile Phone.

Anyway, I am sending you the links again to compare.

Thanks again in advance.

Hi,

Use this custom CSS

.sppb-sp-slider-image{
  height:unset !important;
}

Path towards custom CSS: Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.

Thanks so much for the help. But I can't seem to get the Path that you mention.

Do you mean: System ->Site Templates Styles ->Default Template ->Custom Code ->Custom CSS...?

If that's the Path then, I tried it but nothing changes or it had no effect on the Mobile phone and it still appeared very funny as before.

Thanks again in advance.

Give me your super admin access please I need to check.

Thanks again for your help.

The login had been sent.

It seems ok now. Please check.

Sorry it's not OK..!

Just compare the two screenshots I sent to you.

Thanks.

Use this custom CSS and delete my previous code

@media (max-width: 767px){
.sp-slider #sp-slider-item-1542796407311-num-0-key #sp-slider-inner-item-1542796407312-num-0-key img{
  height:unset !important;
}

  .sp-slider #sp-slider-item-1542796407311-num-1-key #sp-slider-inner-item-1542796407313-num-0-key img{
      height:unset !important;
  }
  .sp-slider #sp-slider-item-1542796407311-num-2-key #sp-slider-inner-item-1542796407314-num-0-key img{
     height:unset !important;
  }
  .sp-slider #sp-slider-item-1542796407311-num-3-key #sp-slider-inner-item-1542796407315-num-0-key img{
        height:unset !important;
  }
.sp-slider #sp-slider-item-1542796407311-num-4-key #sp-slider-inner-item-1542796407316-num-0-key img{
      height:unset !important;
}

}

Perfect it now works like charm.

Thanks so much for the support.

I highly appreciate your kind help.

Glad to know that:) You are always welcome! You can now close this post by accepting my answer.

It would be very kind of you if you can manage some moment to give us feedback here:

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

Please let me know your name on the review. Thanks for being with us :)

Thanks so much for the quick response.

Of course I shall give a review of my personal experience.

Thanks.

Sorry, I have realized that the Background Image does not resize with the Image Content. As you can see, the Background Image covers the whole screen making the Image Content looks real too small on a Mobile phone device.

Any fix for that also?

Thanks again in advance.

Thanks a lot. Could you please create a new forum post about this new topic?