Image Carousel Not Working Correctly / Favicon Problem - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →

Image Carousel Not Working Correctly / Favicon Problem

J

Jasmin

Extension 3 years ago

Hi, I am using Image Carousel on my website. Unfortunately the plugin (in my opinion) has a bug. If the image is moved a little bit with the mouse, it stays like this and does not change to the next image or go back. The same happens on mobile devices. Things look even worse there. Is there a better way to set this ?

The second problem is, that the Favicon on Homepage dont show's on Apple Devices. It concerns the home page. I have entered a title there under "Menu - page title in browser". Since then it shows me the Joomla favicon at the start page. Other subpages are displayed correctly.

Thank you ! Best regards!

EDIT: I'm using Helix Ultimate + SP Page Builder.

0
11 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #76088

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have informed our developer team about this issue. I hope they will improve it future updates. Favicon displayed fine here.

https://prnt.sc/HawBgc2jvKt9

-Thanks

0
J
Jasmin
Accepted Answer
3 years ago #76172

Hi,

yes on Firefox, Chrome, Edge the favicon displayed fine. But on Safari (Mac, iPhone) it don't work.

iPhone: https://s20.directupload.net/images/220720/3bz5cmba.jpg

Macbook: https://s20.directupload.net/images/220720/e39kg2o7.png

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #76186

Mac displayed fine. Will you please provide me the Joomla administrator access to check the issue?

0
J
Jasmin
Accepted Answer
3 years ago #76189

Hi, yes of course.

On my Macbook and iPhone didnt work...

On iPhone only the landing page didnt work, other pages works.

EDIT: Sorry, other sites also do not reliably display favicons on the iPhone.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #76219

Can you give me favicon large size png file?

0
J
Jasmin
Accepted Answer
3 years ago #76302

Yes of course.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #76310

Please check now. Thanks

0
J
Jasmin
Accepted Answer
3 years ago #76312

No, sorry. On the iPhone same problem.

With the Macbook I can only check it in the afternoon.

Screenshots on iPhone (Safari):

https://s20.directupload.net/images/220721/3rxxf7e2.jpg

https://s20.directupload.net/images/220721/8xktv2c7.jpg

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #76378
0
J
Jasmin
Accepted Answer
3 years ago #76389

Hi,

I dont know why, but on my iPhone (start page) and Macbook (all pages) wouldnt work...

https://s20.directupload.net/images/220721/yb5km7xr.png

I clear cache and history but same result.

iPhone 12 Pro Max - iOS 15.6 Macbook Pro 16 - macOS Montery 12.4

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #76457

I have checked with iPhone13 pro, 12 pro, XS and Macbook 14 inch safari browser. Here is working fine.

0