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Travus Menu bar on big screens ( like tv)

Asked by TOCHTERMANN DAMIEN 4 years ago Last activity 4 years ago

14 replies

Rashida Rahman Staff

Hi there!

Thanks for your query.

Can you mention the resolution on which you are facing this issue, kindly? It would be better to check the issue for us.

Best Regards

Rashida Rahman Staff

Hi,

It is looking good at that resolution my end in responsive mode.

https://prnt.sc/x_LLFSDGXdMz

Is your issue already solved, please?

Best Regards

TOCHTERMANN DAMIEN Asked this
4 years ago · edited

No unfortunately. Can you test on a real big screen and let me know ? I also installed latest SPPB ( 4 !!) but no changes ...Thanks for help

If i look at demo on my screen i have this !
https://pasteboard.co/4QbFyEbTBoNm.png
There is also a problem with "contact infos" !!
Please fix that .
Thanks

Rashida Rahman Staff

Hi,

I am really sorry for the late reply.

I don't have such a big screen with that resolution to be honest. I will knock my senior about this issue.

One more thing, is it so important for you to have a good view on that device, please? Is there any other device resolution exists that appears with the same problem? Or only this resolution device issue it is?

Best Regards

TOCHTERMANN DAMIEN Asked this

Hello, yes it is very important for me to display it on big screens, because it will be showed on TVs in an tourism office.Thanks for help.
This customer is a main customer (2-3 websites per year) for me so i need his websites to be bugless on big screens.
Thanks

Ofi Khan Staff

Hello TOCHTERMANN DAMIEN

Apology for the delay. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

TOCHTERMANN DAMIEN Asked this
4 years ago · edited

Here are the informations.
Please test on real wide screen ( it will be shown on tv : 80 cm diagonal length )
Backup is done :)
Thanks for your help... it seems to be same problem on demo.
I have to show the website on Monday, so it should be fixed quickly , please.

Ofi Khan Staff

Sorry, your given credentials do not match. Please check and share again.

TOCHTERMANN DAMIEN Asked this

I give you more info.

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