Travus Menu Bar On Big Screens ( Like Tv) - Question | JoomShaper
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Travus Menu Bar On Big Screens ( Like Tv)

TD

TOCHTERMANN DAMIEN

Template 3 years ago

Hello

If i look at https://www.jemangeterroir.2c-events.com/index.php/fr/ on a big screen ( like tv), the menu bar is under the logo , over the slidshow ! how can i fix that ? Thanks

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14 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #76783

Hi there!

Thanks for your query.

Can you mention the resolution on which you are facing this issue, kindly? It would be better to check the issue for us.

Best Regards

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TD
TOCHTERMANN DAMIEN
Accepted Answer
3 years ago #76784

my screen is 1920*1080 (80 cm tv). thanks

Actually it looks like that : https://pasteboard.co/5y0WRZtswzRg.png

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #77298

Hi,

It is looking good at that resolution my end in responsive mode.

https://prnt.sc/x_LLFSDGXdMz

Is your issue already solved, please?

Best Regards

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TD
TOCHTERMANN DAMIEN
Accepted Answer
3 years ago #77335

No unfortunately. Can you test on a real big screen and let me know ? I also installed latest SPPB ( 4 !!) but no changes ...Thanks for help

If i look at demo on my screen i have this ! https://pasteboard.co/4QbFyEbTBoNm.png There is also a problem with "contact infos" !! Please fix that . Thanks

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #79925

Hi,

I am really sorry for the late reply.

I don't have such a big screen with that resolution to be honest. I will knock my senior about this issue.

One more thing, is it so important for you to have a good view on that device, please? Is there any other device resolution exists that appears with the same problem? Or only this resolution device issue it is?

Best Regards

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TD
TOCHTERMANN DAMIEN
Accepted Answer
3 years ago #80260

Hello, yes it is very important for me to display it on big screens, because it will be showed on TVs in an tourism office.Thanks for help. This customer is a main customer (2-3 websites per year) for me so i need his websites to be bugless on big screens. Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #81407

Hello TOCHTERMANN DAMIEN

Apology for the delay. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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TD
TOCHTERMANN DAMIEN
Accepted Answer
3 years ago #81412

Here are the informations. Please test on real wide screen ( it will be shown on tv : 80 cm diagonal length ) Backup is done :) Thanks for your help... it seems to be same problem on demo. I have to show the website on Monday, so it should be fixed quickly , please.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #81423

Sorry, your given credentials do not match. Please check and share again.

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TD
TOCHTERMANN DAMIEN
Accepted Answer
3 years ago #81426

I give you more info.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #81452

I have turned off pre-defined header and took a custom header. Your issue is fixed now. Please check your site.

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TD
TOCHTERMANN DAMIEN
Accepted Answer
3 years ago #81593

Thanks , it looks quasi perfect, just having a small deform on logo when scrolling down. Any idea ?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #82940

Hello,

Thanks for your patience. Glad that your initial issue has been solved already.

Did you mean the logo gets higher height when scrolled in your sticky header? Then the following code will give you same height logo in both state:

#sp-header.header-sticky .logo img {
    height: 40px;
}

Note: Path towards custom CSS(Joomla 3): Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.

Best Regards

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TD
TOCHTERMANN DAMIEN
Accepted Answer
3 years ago #83445

Ok thanks for all.

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