Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Maybe, you missed to use the interaction properly.

-Thanks

Hello Toufiq, please find credentials on hidden content please keep in mind that we have disabled our security extension for you to be able to connect a quick login would be highly appreciated thank you!

Please check now. I hope you will like it. Thanks

I'm afraid the same thing happens please check from various sizes screens, as it is a responsive issue

also very important, it happens ONLY the first time, if you scroll down then it moves the items correctly, BUT the very first visit is always not correct

check a screeshot here: https://snipboard.io/t0J9BQ.jpg using a clear-cached random browser on 22'' monitor

Please watch the video and let me know.

you must empty your browser's cache, as I said the wrong layout occurs only the first time, at the very first visit please check also the video

https://drive.google.com/file/d/1JYcvsVewPO4MkMpjqZfB443VWNN9ssF-/view?usp=sharing

Give me permission to watch the video.

hi Toufiq, any news for the effect? I gave permission to the file on Gdrive, you got the email right?

Yes. But, No issue found my end. Did you watch this video?

https://drive.google.com/file/d/16KPZC6_CBXTXzIeOYiWWAUdvkRcF7Zos/view

yes, we did, very carefuly. did you do exactly the steps that we showed at our video? you must empty the cache and then see the layout issue before even scrolling down if you scroll, the photos 'sit' at the correct place, then, in order to re-create it, you must empty browser cache it is obvioys ONLY on first load, BEFORE scrolling

You need to apply your interaction properly.

can you please be more specific? is that an answer?

HOW do we apply properly an interaction? never used that tool before that's why we have this discussion my friend, because we cannot do it properly

Give me time. I have shared your issue with our dev team. Thanks

after installing sppage builder 4 pro, i get blank page for each menu point from sppage builder admin interface...

Big Button - "Get Started" -> blank page Link -> Create New Page ->result = blank page

cache deleted, nothing changes....cache deisabled, gzip commpresion disable -> nothing changes, SPPAGE Builder 4 PRO show me only BLANK PAGE

what's going on ?

ok good news, since you discovered the problem we can wait, no rush

@Fba Fbd Create an new forum post with your site credential. Thanks