Anchor Text works intermittently and then causes massive display issues - Forum | JoomShaper
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Anchor Text works intermittently and then causes massive display issues

Asked by Christopher Collins 4 years ago Last activity 4 years ago

I am using sppb pro 3.8.7 and helix framework 2.0.10. I created a section id "about-NTPS" and then put the link #about-NTPS in two buttons. When the user first visits the page, the anchor link works. However, if they refresh the page or interact with anything or come back to it, it no longer works. Additionally, when trying to make a screencast to show the issue, I discovered that the menu and image elements break if the page is refreshed after following the anchor text.

https://youtu.be/OvFKyYBaVfE
https://youtu.be/UmU8JEVpe3U
https://youtu.be/ZEOWzZgdTg4

I deleted the anchor links for now until I can find an actual fix, which I hope you can help with.

2 replies

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Paul Frankowski Senior Staff
4 years ago · edited

Hi Christopher,

  1. If you use anchor links I suggest to using a whole URL with https:// - it's more recommended method.
  2. Broken menu design > Check Jch Optimize settings (or contact with its support), sometimes it makes such a mess! You can extract template.css from compression to check etc. The template is not guilty this time, I can bet $1, I had similar cases in the past, that's why I am so sure.

Thanks for video, useful to see what is wrong faster.

Christopher Collins Asked this
4 years ago

Hi Paul,

Thank you. I will try those now. And I will take your advice with JCH Optimize.

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