Hi I tested SP builder pro on my home page (content already there) and SP builder pro. I have 1 day to my site launch and it looks like the following:

• SP Page Builder pro does not automatically import the content (I just updated) via Joomla editor. It would in effect overwrite it if a layer was added and seems tailored just for new pages. I also note an import function but see now way to export my current pages?
• • Can you advise please on either a) importing on console the current Joomla editor content into SP Page Builder pro or b) exporting the Joomla editor content so I can import it and add add ons with view to disabling and ultimately deleting plugins once new add ons are proven.

Hello there,

Please take our sincere apology for the unwanted delay. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Hi I figured most of the problems out myself with SP Page Builder pro at an impacting time cost! Couple of gotchyas so other poor unfortunates are not left with nothing but google to go on.

• SP Page Builder is a module that uses allot of system resources, if you are on a constrained server you will be impacted by slow processing! The DB timeouts has seen me loose details of an Add On I saved.. Joomshaper devs have no logic coding to ensure consistency and data loss results. I have saved the Facebook feed nearly 10 times over the last 4 days, and still dont have the 4 configuring fields recorded, text fields timing out like that points to no DB handling in a tightly coupled architecture.

• If you are on a contrained server with a low setting at PHP level, it takes AGES to render even when you check in your saves to the database via Joomla System dashboard. Be patient and dont redo what you did, you are only chewing up precious resources on the server and prolonging your agony until its eventually saves. I had to wait overnight for some meaty additions that have some payload on them like SP pages with multiple add ons, etc. Releasing low performance config on a non H/A solution is NOT a good idea especially if you have an overnight cron to keep your server and plugins current.

• SP page builder will bug you unrelentlessly with token timeouts and joomla timeouts at different times if you dont enabled DB session sharing in Global Configuration/Server. Session sharing is not ideal for security reasons so when finished sharing the database with SP Page builder, disabled it.

• Dont forget to check in your SP Page Builder plugins

• If you click save on an add on or a SP page and it does nothing (no 'saved successfully'), the module is clogged with jobs running on its thread so exit out of it and come back later.

The final point is around the contact form addon, which I cannot get to work with DB sessions on. Is SMTP email (I've an SMTP server configured on my Joomla application server) supported by this contact form? I turned off DB sharing which I suspect is the culprit (im using Google Captchya module) but if contact form does not support SMTP configured email address on the Joomla server, then that feedback would be useful and dissapointing at the same time.

Joomshaper support.. any chance of responding on what looks like a runtime based bug in the contact form? It processes captchya screened messages in testing but does not grab the SMTP server email @gmail.com and sends email despite it working on Global Configuration/System Test Email function. Ill try and build a manual form but as I paid for support for 6 months, I'd like some helpful input rather then fixing this for myself (again).

Well I fixed the contact form issue. I just deleted it on the SP Page and added a Form Builder addon which took the SMTP @gmal address. The contact form may work on PHP email or on server email, but external server email is not supported from what I can see. Yaay... I solved another problem myself... lol

lol... Ill solve my own query again since tech support are not interested.. the contact form does NOT work with SMTP external servers and as I have server email removed, I cannot say how it works with the likes of PHP email or any other internal app. What I can say is that 'form builder' add on works with SMTP and the hours of debugging on contact form can be avoided by using form builder addon. Form Builder is a well written addon which does the job on SMTP but just be sure your fields are to your liking noting you can move them around for best UX for your users. Also, make sure you From email is your SMTP email address. This plugin talks well to the server. If you are using VPN locally, make sure you disable it before using SP page builder or any templates that generate internal traffic on the client server link.

Hello John,

Please take my sincere apology for the unwanted delay. I was on leave for an imergency issue. We are really glad that you have solved the issue by yourself. We will share the info with our Developer team , so that they can improve the addons.

-Regards

Thank you... and do note SP Page Builder 'Startup' button is mal function with Google MFA... it keeps on kicking me out.. .and when I created a new page on Articles, SP Page Builder has 3 empty pages with the same name. 2x software bugs. If interested in details, [email protected].

Yup, I got kicked out and I cannot update any SP Page Builder pages. It just wont save.. even with VPN off... Ill try again tomorrow as I have my server on a low resource setting and my attempts already crashed it...

Hello there,

Please take our sincere apology for the unwanted delay. Please , disable the mod_security from your hosting and let us know about it. If it doesn't solve your issue, please create a new forum post about the page builder issue. It will help the other user to find the post for similar problems. https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/troubleshooting#if-you-cannot-save-page-settings

-Regards

Hi Anne I have resolved the issue. I did not disable mod_security. This is very bad advise given the firewalling of the underlying server depends on mod_security been set properly. I did however agree its the culprit given the behavior I saw and went into the audit logs for mod_security on the server and searched on my UI by 'sppagebuilder' and was able to discern from the log review over a week that that a single level 3 warn rule was the culprit that blocked and then invalidated the MFA token with repeated save tries at the same time revoking my authentication to the Joomla back end. I whitelisted a single rule starting in 77**** and when saved, I was table to successfully test it with two small changes to sp pages that previously were frustratingly difficult to do. This concludes my search with your help, so thank you for the general pointer noting its bad advice to disabled mod_security. I would advise log review then whitelist the offending rule.

Hello John Mulhall,

We are really glad that your issue is solved. And thanks for sharing the entire process. It will help many users to understand more about this issue.

-Regards

Hi This has become an issue again. Some change or update on joomla v4.5.2 and latest SPPageBuilder has it locked out of saving changes to pages, it errors spins up cpu to 12/16% for ages and does not save data but objects eventually get saved as empty. The behavior looks like a deadlock on the tightly coupled DB or timeouts. Any ideas on how to fix?

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Hello John.

Thanks for sharing the info. I will share it to the Developer team.

-Regards