Hello Again,
Next issue i found in Versio 4 of pagbuilder.
Edit modules is almost not possible in Joomshaper 4. It seems the position is wrong.
How to solve. See link below for a example.
https://www.screencast.com/t/iKUzSOAc
If you need login, goto https://www.joomshaper.com/forum/question/16266
This is the same site.
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
As I told you it was given also in an other post (https://www.joomshaper.com/forum/question/16266), You can now also find in in the hidden content of this post.
I have this same problem, did you solve it?
The Infobox is not our addon. Please contact your developer who made the infobox addon. Thanks
Hello Tourfiq,
Thanks for you response.
I guess translation is confusing on your site. InfoBox is the dutch name and is called in the English language as Feature Box. This is a default Addon of Joomshape (as far as I know).
I changed the Joomla default language to English so its better understandable.
So to solve.
Addons made in version 3 ar not compatible with 4? If so, where can is see the new documentation?
Hi Tourfiq,
This is not answer on the featurebox (infobox issue). InfoBox (Featurebox) is your addon. As you see I'm not the only on (also @fabiana).
I remvode the module and made a new one. First it look good. All edit boxes on proper place. But after saving, closing and edit again, the featurebox dialog is on the fron position.
Also what detect:
Mebe that has also todo with this issue, beacuse it's in edit mode.
Btw, to be sure it's not my template issue, I installed HelixUltimate (latest), and did the same tests with that template. Result the same.
Is it possible share your new installation credential with me to check the issue?
It is the same as before. It has not been changed. But for the confinius it's again in the hidden content.
Last night upgrade Pagebuilder to the latest version. It's not 4.0.2.
BTW Installed Helix Ultimate on this domein. You can change it as default tempalte if you like.
Please check now the module edit.
Just try to check.
it seems you have deleted the home page and al sp pagebuilder module.
Editing the homepage is not possible. I get an empty screen. Even I see in the fronend the slider.
It seems something went wrong.
There was module and the module was modified by your end. I just uninstalled the Page Builder and re-installed the Page Builder. Thanks
Hi Toufiq,
Which module was changed on my end (I'm sure it wasn't).
The template was working on PageBuiler 3, but I did an upgrade to pagebuilder 4 and it was not proper lined out (for that I made an other ticket).
Regarding this issue, unistall en reinstall didn't solved the issue.
I made a new module called Sleutellabels Megamenu Module. Editing looked nice. Everything was lineout properly. Becuase this module is used in the megamenu, I added in there.
After that I edit again the module and result was shocking. Again the edit boxes where not good. Afte decouple the module from the megamenu it worked again.
Due to the fact the you are using fronend editig this means that the module is showed on two places (in the edit field and hidden in the MegaMenu). Due to the fact hte megamenu is hidden by defauklt I guess you read that position instead of the editing one.
So I guess there is it going wrong..
Module editing works fine
What browser are you using?
I did the test with 3 browser: Edge, Firefox and Chrome. All three gic the same result. See screenshot
Google chrome with MAC OS
I;m working on windows machine. Her you can see the steps I do. Was made in Edge.
https://www.screencast.com/t/6sIhqPW1S
Please clean your browser & Joomla cache. Then check again and let me know. Thanks
I did without any luck. Even did the test on safarie with Chrome and Edge
https://www.screencast.com/t/y0vTFvpS
https://www.screencast.com/t/MzICWWwXl2
Both exactly the same result. It has todo with the offset calculation. If you look into the generated code, see a top position that the left position is negative and to top position to heig (left: -221.5px and top: 57.5px)
I have rechecked and no issue found. Can we join remote desktop using anydesk application?
Yes, that can. When and wich program doe you want to use?
I have time now.
Are you available now?
Yes I am
Give me your anydesk id & password.
See hidden content. I installign it right now
Nothing found on hidden content.
See hidden content
Please check the hidden content
Can you ask again?
Join with my pc.
How can I join?
I I try I egt message Can't join
Please check the hidden content
How to go there?
I have a free version. Could that be the issue I can't conennct? Do i have the proper program?
Could you try again.
Please join with my comouter.
If you explain step by step how? I can;t see the option in Anydesk
Why did you remove the module?
It was looking fine on your site, you thought it was that addon from me. Well I can tell you that is not.
AFter our session I saw that the Joomla Module was gone. So I build it up again. The steps are:
If you now edt the module it looks fine.
Go back to the Joomla backend
As soon as you detach the module of the maga menu it is working again.
This proofs it has nothing todo with my plugin (although an other post I made have some questions about it).
I my opion it has todo because the module is used in the megamenu and then you have two megamenu's active.
From the beginning I was explaining this.
So what will be the solution?
Any answer yet? Why so slow? I had hope this morning, but again it is still. Given an answer should not be hard.
Yes, This problem occurred when you have used this module inside the mega menu. I have informed our team. I hope they will fix it soon. Thanks
Hallelujah, finally a recognition of the bug. It's just a pity that this took so long. Maybe next time watch the film completely and go through all the steps? Then this error would have been known earlier and perhaps solved.
We will fix it soon. Thanks
Thanks for the update @Toufiq
Developer team started work to fix this issue. Thanks
Great, glad to hear. Good communication
I hope they will fix it soon. Thanks
