SP Page Builder 4.0 Not Working Well With 2 Different Computers - Question | JoomShaper
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SP Page Builder 4.0 Not Working Well With 2 Different Computers

Miguel

Miguel

SP Page Builder 3 years ago

Hi there, how are you? I updated the component and i have no porblem using it with one computer. However, when i tried to edit the page with the other computer i keep receiving: "You are not permitted to edit this page because one more user is already checkid-in." it does not matter which user im logged in with. I tried addding a new page with that 2nd computer and i didn´t have a problem, however if i try to edit it with the first computer it doens´t allow me and it shows the same message. The first computer has Windows 11 Pro while the second one has Windows 10 Pro. Here are the messages that are shown: message1 message2 and here it the pages list, where you can see that is not locked or anything: list Is it about the different windows system? Or what is the problem? What can i do to solve this? Thanks!

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #81233

Please clear the Global Checkin from the settings. It will be fixed.

https://prnt.sc/0s5uy2FVksEz

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #79339

Hello Miguel

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Miguel
Miguel
Accepted Answer
3 years ago #79427

Hi! I added the access info in the hidden content! Thanks!

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