Content Position Option Not Showing In Some Instances Of Image Overlay Add On - Question | JoomShaper
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Content Position Option Not Showing In Some Instances Of Image Overlay Add On

ML

Mike Lawson

SP Page Builder 3 years ago

Hello, Im using 2 instances of the image overlay addon, all in the same row. One instance shows the option for the content position, the other does not show it...do you know why that would be? Im using SPPB v3.8.7 in J! 4.x

I have 2 screenshots showing the instances...where can I upload them?

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8 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #80472

Hi,

Thanks for contacting us. You can use this for uploading screenshots

https://chrome.google.com/webstore/detail/lightshot-screenshot-tool/mbniclmhobmnbdlbpiphghaielnnpgdp?hl=en

-Regards.

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ML
Mike Lawson
Accepted Answer
3 years ago #80592

Hello, here is the screenshot URL showing the animation settings for the Heading addon "TYRONE CARR & ASSOCIATES" in top banner of page...as you can see the animation doesnt show once you reload the page.

https://prnt.sc/DXcmQHWst2oz

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #80775

Could you please give me that specific page link and also screenshot of that animation?

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ML
Mike Lawson
Accepted Answer
3 years ago #80824

Sorry, I had this confused with a separate ticket I submitted...here are the screenshots

Content position not showing: https://prnt.sc/4oPrc62unkR2

Content position showing: https://prnt.sc/sVyWKzkDxxZq

The URL is still the same as I originally posted in the hidden content. This ticket is still for the the Image Overlay issue I explained in my original post.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #81009

Please give me the screenshot of that animation.

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ML
Mike Lawson
Accepted Answer
3 years ago #81091

What animation?? This is for the image overlay addon issue..details are in my original post.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #81435

Hi Mike,

Weird indeed. I couldn't reproduce that issue on my private site.

If it's OK in addon "Residential" can you clone it and check what settings you have inside?

If "Content Position" will be there, just take content from "Commercial" and keep it as new addon. And delete "broken" addon.

Sometimes IT world is not 01... and we cannot explain "why", like emergency doctors says all the time.

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ML
Mike Lawson
Accepted Answer
3 years ago #81673

I have noticed in the past that when I update my version of SPPB it causes some screwy issues with the behavior of the addons, where if I clone an addon it wont let me publish any edits, that might be the issue. I'll find a workaround. Thanks

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