Staff replied Templates

Artion template and problem portfolio

Asked by Céline Charles 4 years ago Last activity 4 years ago

(not sur about the category of the problem)
Hello,
I bought Artion template with SP Page Builder Pro a few days ago. I've installed the template and joomla system, I didn't customize anything since then. Yesterday I updated the new Joomla and Joomshaper updates, but now many things don't happen and show anymore: javascript seemed to be stuck (for instance Artion logo showing in the header only at the end of the page or almost, the asterisk not rotating) and the Portfolio not showing anymore.
Since I did not change anything from the template, what is the problem?
Please have a look here: https://news.caracteristic.fr/
Thanks for your help!
Regards
Céline

5 replies

Oldest first Newest first Most helpful
Ariba Staff
4 years ago

Hello

Apologies for the inconvenience. Could you please share your admin access? Use the hidden mode to share the log in credentials so that I can take a look.

Céline Charles Asked this
4 years ago

Hello,
Sorry for the delay… Thanks for your help!

Céline Charles Asked this
4 years ago

Hello,
I forgot to precise the problem appears on the Agency Website homepage, the one I want to use.
Actually, I'd like to understand what's wrong, is it a problem of Javascript or…?
Thanks

Céline Charles Asked this
4 years ago

Any answer? How long shall I wait till a real help?

Ofi Khan Staff
4 years ago

Hello Céline Charles

Apology for the inconvenience. I have not found any issue with your site. I have checked Home - Agency Website page. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot

Best regards

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