New site will not accept licence key - Forum | JoomShaper
Solved SP Page Builder

New site will not accept licence key

Asked by Alison 4 years ago Last activity 4 years ago

HI

i have just installed a new site J4.2.0 using SP page builder 4.0.3
It will not let me load the licence key - it just spins and never loads it.

Please can you help me as I am now stuck until I can use Page Builder.

Thanks
Alison

Accepted answer

Marked as the solution
Anne Staff

Hello there,

Please take our sincere apology and disable the mod_security from your hosting and try again. Let us know about it.

-Regards

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