Bug on Accordion after SP SPage Builder Update - Forum | JoomShaper
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Bug on Accordion after SP SPage Builder Update

Asked by Mia 4 years ago Last activity 4 years ago

Hello,

there are serious issues about the Accordion after the new SP Page Builder-Update. Please see: https://henrics.at/angebot/faq
https://union-suedstadt.at/fragen
for example.

Questions and answers don't match anymore and are displayed randomly? Everytime I refresh the browser there is an other answer display.

Can you check please?
Thanks!
Mia

28 replies

‏‏‎ ‎J‏‏‎‎e‏‎‏‏‎‎n‏‏‎‎s W.‏‏‎

The pages can be reached from Germany without any problems.

@Toufiq This could be due to the fact that various CloudFlare IPs have been blocked in Austria.
Please try a proxy/VPN.

Austrian ISPs Block Cloudflare IP addresses after apparent court order

https://community.cloudflare.com/t/austrian-isps-blocking-cloudflare/415429

@Toufiq Below you can find the screenshots of the pages.

Mia Asked this

Hello Toufiq!

Any news on this? I tried the new version of Page Builder – nothing changed, the FAQs (accordion) are still wasted… 

Thanks!

Toufiq Senior Staff

At first unblock country to visit your site. I am from Bangladesh.

Mia Asked this

BD is now unblocked.
As this shuffling from single FAQ entires happened on several of our websites, it seems more to be a systemical problem with the update from version 3.x to 4.x, than a single website problem. Looking hopefully forward for a general solution, thank you.

Toufiq Senior Staff

Will you please provide me the Joomla administrator access to check the issue?

Mia Asked this

Yes, please find it in the hidden content.

Mia Asked this

Hello Toufiq,

yes – because you created a new addon! The problem appears with items that I created with an older SP Page Builder version (3). Please check here: https://henrics.at/angebot/faq as written above.

Toufiq Senior Staff

I will share it with our developer team. I hope they will check & get back you soon. Thanks

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