I just opened htpps://purrfectcompanions.org and all but the homepage is giving me a 404. I have reload helix-ultimate template. Checked for errors with j global config. and no information. If you would look at my site and see if you have any conclusions on this matter.
Thank you
homepage is fine. All other pages 404
Accepted answer
Marked as the solutionYes, I should have double checked after the quickstart. But I don't remember leaving route66 extensionin it. Didn't see any tables on DB.
Thank you for your assistance. I will work it out or rebuild
13 more replies
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Please enable the debug mode(debug=1) from configuration.php file and let me know.
-Thanks
Thank you for the reply. This is what I found after turning debug on:
Symfony\Component\ErrorHandler\Error\ ClassNotFoundError
in /home/purrfect/public_html/templates/shaper_helixultimate/error.php (line 19)
use Joomla\CMS\HTML\HTMLHelper;
use Joomla\CMS\Language\Text;
$app = Factory::getApplication();
$doc = Factory::getDocument();
$template = HelixUltimate\Framework\Platform\Helper::loadTemplateData();
$params = $template->params;
$theme_url = Uri::base(true) . '/templates/'. $this->template;
/** If SP Page Builder page as a error page is activated- */
require() in /home/purrfect/public_html/libraries/src/Document/HtmlDocument.php (line 779)
HtmlDocument->_loadTemplate() in /home/purrfect/public_html/libraries/src/Document/HtmlDocument.php (line 838)
HtmlDocument->_fetchTemplate() in /home/purrfect/public_html/libraries/src/Document/HtmlDocument.php (line 641)
HtmlDocument->parse() in /home/purrfect/public_html/libraries/src/Document/HtmlDocument.php (line 660)
HtmlDocument->render() in /home/purrfect/public_html/libraries/src/Document/ErrorDocument.php (line 140)
ErrorDocument->render() in /home/purrfect/public_html/libraries/src/Error/Renderer/HtmlRenderer.php (line 77)
HtmlRenderer->render() in /home/purrfect/public_html/libraries/src/Exception/ExceptionHandler.php (line 131)
ExceptionHandler::render() in /home/purrfect/public_html/libraries/src/Exception/ExceptionHandler.php (line 74)
ExceptionHandler::handleException() in /home/purrfect/public_html/libraries/src/Application/CMSApplication.php (line 311)
CMSApplication->execute() in /home/purrfect/public_html/includes/app.php (line 63)
require_once('/home/purrfect/public_html/includes/app.php') in /home/purrfect/public_html/index.php (line 32)
Error
Class "Joomla\Plugin\Behaviour\Taggable\Extension\Taggable" not found
This was in the header as well.
Attempted to load class "Helper" from namespace "HelixUltimate\Framework\Platform".
Did you forget a "use" statement for another namespace?
Symfony\Component\ErrorHandler\Error\ ClassNotFoundError was in the Header
Provide me a backup of your site. I will check it on my localhost & I will give you an feedback as soon as possible. Thanks
Hello Chuck,
this looks really bad.
Even the backend is affected.
https://purrfectcompanions.org/administrator/
An error has occurred.
0 Class "Joomla\Plugin\Behaviour\Taggable\Extension\Taggable" not found
You unfortunately seem to be one of the affected users who retained a destroyed instance when updating Joomla to 4.2.
https://github.com/joomla/joomla-cms/issues/38474#issuecomment-1219742514
brianteeman commented 15 days ago
delete the file administrator/cache/autoload_psr4.php
problem solved
Please try this once.
Jens, I did delete file and now the it shows this error. Also I just recieved a notice from hosting saying they lost all of my server backups from hardware failure. I am sending the backup to Toufiq
Error
ClassNotFoundError
HTTP 500 Whoops, looks like something went wrong.
Attempted to load class "Helper" from namespace "HelixUltimate\Framework\Platform".
Did you forget a "use" statement for another namespace?
Exceptions 2 Stack Traces 2
Symfony\Component\ErrorHandler\Error\ ClassNotFoundError
in /home/purrfect/public_html/templates/shaper_helixultimate/error.php (line 19)
use Joomla\CMS\HTML\HTMLHelper;
use Joomla\CMS\Language\Text;
$app = Factory::getApplication();
$doc = Factory::getDocument();
$template = HelixUltimate\Framework\Platform\Helper::loadTemplateData();
$params = $template->params;
$theme_url = Uri::base(true) . '/templates/'. $this->template;
/** If SP Page Builder page as a error page is activated- */
require() in /home/purrfect/public_html/libraries/src/Document/HtmlDocument.php (line 779)
HtmlDocument->_loadTemplate() in /home/purrfect/public_html/libraries/src/Document/HtmlDocument.php (line 838)
HtmlDocument->_fetchTemplate() in /home/purrfect/public_html/libraries/src/Document/HtmlDocument.php (line 641)
HtmlDocument->parse() in /home/purrfect/public_html/libraries/src/Document/HtmlDocument.php (line 660)
HtmlDocument->render() in /home/purrfect/public_html/libraries/src/Document/ErrorDocument.php (line 140)
ErrorDocument->render() in /home/purrfect/public_html/libraries/src/Error/Renderer/HtmlRenderer.php (line 77)
HtmlRenderer->render() in /home/purrfect/public_html/libraries/src/Exception/ExceptionHandler.php (line 131)
ExceptionHandler::render() in /home/purrfect/public_html/libraries/src/Exception/ExceptionHandler.php (line 74)
ExceptionHandler::handleException() in /home/purrfect/public_html/libraries/src/Application/CMSApplication.php (line 311)
CMSApplication->execute() in /home/purrfect/public_html/includes/app.php (line 63)
require_once('/home/purrfect/public_html/includes/app.php') in /home/purrfect/public_html/index.php (line 32)
Error
Class "Joomla\Plugin\Behaviour\Taggable\Extension\Taggable" not found
Toufiq, here is the link to the backup files. I SO appreciate it.https://drive.google.com/file/d/1YE5Si8VLLwEaPsra2-UqLaY9fT8dwHYp/view?usp=sharing
Some of plugins needs to rename. Maybe they aren't up to date with Joomla 4 or you didn't update.
I went to my cpanel and do not see any of those files. Not sure if you or Jens may have removed them. Very odd. In plugins>content: the last folder is "vote". Nothing from route 66 I will check the DB for any tables left.
Hello Chuck,
I'm not from support so I don't have access to your server or the credentials you provided.
I was just checking from the error messages to see what could be a possible cause.
Best regards and good luck in finding a solution.
@chuck you have to make sure that your extensions are compatible with the Joomla 4.
Glad to know that your problem solved.