Hi

Thanks for contacting us. Could you please give me a screenshot of your issue?

-Regards.

https://prnt.sc/xyUQ0ZHPT7Y5

can you see that link ?

No I mean your site problem screenshot

no idea why that link was showing that....this one works https://prnt.sc/uPxNBUMF9kiL

Please give me a screencast of your issue.

ive done this in loom ...should be fine to watch and ive talked in it too ..ive put this link in hidden content so assume you can see that.

Did you try our latest version of page builder?

your latest build dont work ...ive tested it on two sites that have no addons...pagebuilder just gives a grey page if you select it. i posted and closed a ticket on this as there is no fix at moment it seems..so im on the previous version.

tell a lie...on this Joomla4 site the latest Version 4.0.4 now works...however it hasnt and wouldnt fix the issue with the menu as thats Helix ultimate 2.0.11

I am experiencing like issues with The Helix Mega Menu. Once I make a menu item a Mega Menu, using the icon in the Helix Editor, then when/if I try to edit the menu item it does not load items back in, and it refuses to add menu items again - I can only load modules

Hi pgypps

Is this fixed now?

yes..its dumb...ive spend the last 4 days waiting on responses and got no where...tech support has got bad ! the best fix is to do a roll back from either your host backup or if you took your own manual one..

other than that, they suggested upgrade pagebuilder to the latest...even though its the helix template with the issue..

thanks support.

i did a restore...so yes its fixed.. would be nice to know why it does it,..as now i dont want to change the menu .

Glad to know that it is fixed now. And apology for the inconvinenece. You can now close this post by accepting the answer.

Thanks.

its not fixed...i restored...other person also said they had the same issue plus its easy to replicate..is there a fix?