sppagebuilder pro 4.0.3 remove mega menu columns and wont insert menu items again?
im in the template / menu > i choose the menu item with sub menus and then click mega menu...i choose columns and add them...press save ...save site too...go back and the sub menus are still not showing in mega menu columns...
a bug? or am i missing something?
i had them in there before and removed the columns and now wont re-add ...as mentioned above
Awaiting an answer
SP Page Builder
sppagebuilder pro 4.0.3 remove mega menu columns and wont insert menu items again?
Asked by pgypps
4 years ago
Last activity 4 years ago
15 replies
Mehtaz Afsana Borsha Staff
Hi
Thanks for contacting us. Could you please give me a screenshot of your issue?
-Regards.
pgypps Asked this
can you see that link ?
Mehtaz Afsana Borsha Staff
No I mean your site problem screenshot
pgypps Asked this
no idea why that link was showing that....this one works https://prnt.sc/uPxNBUMF9kiL
Mehtaz Afsana Borsha Staff
Please give me a screencast of your issue.
pgypps Asked this
ive done this in loom ...should be fine to watch and ive talked in it too ..ive put this link in hidden content so assume you can see that.
Mehtaz Afsana Borsha Staff
Did you try our latest version of page builder?
pgypps Asked this
your latest build dont work ...ive tested it on two sites that have no addons...pagebuilder just gives a grey page if you select it. i posted and closed a ticket on this as there is no fix at moment it seems..so im on the previous version.
pgypps Asked this
tell a lie...on this Joomla4 site the latest Version 4.0.4 now works...however it hasnt and wouldnt fix the issue with the menu as thats Helix ultimate 2.0.11
Jesper Dinesen
I am experiencing like issues with The Helix Mega Menu. Once I make a menu item a Mega Menu, using the icon in the Helix Editor, then when/if I try to edit the menu item it does not load items back in, and it refuses to add menu items again - I can only load modules
Mehtaz Afsana Borsha Staff
Hi pgypps
Is this fixed now?
pgypps Asked this
yes..its dumb...ive spend the last 4 days waiting on responses and got no where...tech support has got bad ! the best fix is to do a roll back from either your host backup or if you took your own manual one..
other than that, they suggested upgrade pagebuilder to the latest...even though its the helix template with the issue..
thanks support.
pgypps Asked this
i did a restore...so yes its fixed..
would be nice to know why it does it,..as now i dont want to change the menu .
Mehtaz Afsana Borsha Staff
Glad to know that it is fixed now. And apology for the inconvinenece. You can now close this post by accepting the answer.
Thanks.
pgypps Asked this
its not fixed...i restored...other person also said they had the same issue plus its easy to replicate..is there a fix?
Log in to reply.