Not Possible To Move Radio Values Inside Radio Type Definition In Form Builder - Question | JoomShaper

Not Possible To Move Radio Values Inside Radio Type Definition In Form Builder

PK

Peter Klinke

SP Page Builder 1 year ago

I have defined a form with pagebuilder form builder. One field ist type radio with several radio values.

When I try to move one radio value up or down with the mouse I am outside the radio type definition and again in field definition. The fields are now in other order.

How to change the order of radio values in Pagebuilder? Sincerely Peter

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34 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #110285

My sincere apology for the long delay. I have identified this as a bug and reported to the developer team. It will be fixed in the next update.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #84097

Hello Peter Klinke

Apology for the inconvenience. Please share your administrator access and the page link with form builder addon here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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PK
Peter Klinke
Accepted Answer
1 year ago #84260

Hello Ofi,

try changing the order of an radio element 'In welche Klasse geht Ihr Kind?' with the mouse: Pagebuilder page 'Krank-/Abwesenheitsmeldung'

the oder of the fiels will be changed an values of field height instead of oder of the radio elements.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #85519

Sorry, I have not found the issue. I have changed the order of 1b and IKL. Please check your page.

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PK
Peter Klinke
Accepted Answer
1 year ago #85577

Which browser do you use? I use chrome or edge and can reproduce in all this browsers.

You can see the issue above.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #85727

I have used Google Chrome. I hope that you have seen the changes.

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PK
Peter Klinke
Accepted Answer
1 year ago #85829

I tried this on several windows pcs with and without incognito mode - always the same.

And now?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #85866

Interesting! Please make a screencast and share here.

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PK
Peter Klinke
Accepted Answer
1 year ago #85880

Screencast you can find already above

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #85898

However, I have not yet found the issues. You can check the below screencast:

https://drive.google.com/file/d/1h5u38xGKCGBTpmJ-thbomoO6Mc-iNRLe/view?usp=sharing

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PK
Peter Klinke
Accepted Answer
1 year ago #91671

And now? I still have this problem when I try to move item 1c down for example. I even tried again and I am still fallen in this issue ..!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #92928

Please try with a different browser.

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PK
Peter Klinke
Accepted Answer
1 year ago #92981

I have already tried this, of course. The issue seems not to be if I move a a radio element more in the middle instead of at beginning of the list. Here I was able to move today an element form middle to end of the list and one new from end to the middle.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #93097

Then please follow the process that it works in.

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PK
Peter Klinke
Accepted Answer
1 year ago #93196

Which process that works should it follow?? There is no working process!!

I recommend reading the error description more carefully. I am not able to move an element from lower position between the first 4 elements on top. Tried again with firefox instead.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #93398

Please share your administrator URL and I will try it.

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PK
Peter Klinke
Accepted Answer
1 year ago #93696

Try moving one of the first elements i. e . 4th more to beginning of the list. After start moving you are out of the list.

Thank you

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PK
Peter Klinke
Accepted Answer
1 year ago #96723

Hello!

What's about the issue?

Sincerely Peter

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #96790

Apology for the delay. Folder security does not work. Please share it again.

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PK
Peter Klinke
Accepted Answer
1 year ago #96809

I tried an access works fine Please use the right backend url above

sincerely

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PK
Peter Klinke
Accepted Answer
1 year ago #98301

???

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PK
Peter Klinke
Accepted Answer
1 year ago #99715

Is anyone else here !? Task meanwhile 3 month old, waiting again for weks ....

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PK
Peter Klinke
Accepted Answer
1 year ago #103012

Nobody here?????

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PK
Peter Klinke
Accepted Answer
7 months ago #130787

11 month patient waiting but stil no solution?????

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PK
Peter Klinke
Accepted Answer
6 months ago #134156

12 month patient waiting but stil no solution/  support ?????

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PK
Peter Klinke
Accepted Answer
5 months ago #136957

13 month patient waiting and stil no solution/ support ?????

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #137101

My sincere apology for the miscommunication and delay. I thought the issue is solved. Would you please check the issue with the latest SP Page Builder version?

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PK
Peter Klinke
Accepted Answer
5 months ago #137190

I tested this issue in last PB 3 release.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #138441

The thread is long and I lost the track. Please share the issue page and I will check it again.

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PK
Peter Klinke
Accepted Answer
5 months ago #138572

Here another site with same problem. PB Page contact, try to move radio Ten to top of the list.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #138589

Your administrator link takes me to the home page. I cannot see the administrator. Please check and fix it.

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PK
Peter Klinke
Accepted Answer
5 months ago #138602

I have removed the login time window 21:00 until 8:00 o clock CET

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 months ago #142031

Is your isssue solved? If not, then share the issue page link and activate the access again.

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PK
Peter Klinke
Accepted Answer
4 months ago #142714

I give up .... :-( Page is still waiting since more than a year and all information you would have needed is still available

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