hello, emails are not being sent from the site. Test emails are sent from the site and emails are not sent from the Form builder extension. what could be the reason? It's not the first time I use your templates, there were no problems before. Look what's wrong?
https://prnt.sc/8XpiBY4E8XX7
Staff replied
Extensions
emails do not leave the site
21 replies
Alex Asked this
Hello, I have been waiting two days for an answer from you
Ofi Khan Staff
Hello Alex
Apology for the delay. It looks like a bug. I have informed the developer team about it. Please allow us some time.
Best regards
Ofi Khan Staff
I have got the response from the developer. On localhost, emails are sent from your site.
Please check that PHPMail is active on their server or not. Mail cannot be sent if PHPMail is not active.
Alex Asked this
ok. I will contact the hosting. I will write to you later
Alex Asked this
I contacted the technical support of the server. I was given an answer
Hello.
phpmail is enabled and running on the servers, tell the developer to study the logs
Alex Asked this
I don't like how the site admin panel works. Today I can't log in to the sp page builder page editor. What happened to the m sites- it does not work correctly. The stanza is not updated as usual, but is updated only via ctrl+f5
Ofi Khan Staff
Thanks for the feedback. I have informed the developer about it.
Alex Asked this
hi, will my problem be solved soon?
Ofi Khan Staff
I hope so. I am waiting for the developers feedback.
Alex Asked this
Hello, I want to know about my problem and share some observations. I noticed that when I work in the browser via a proxy server (I connect via the UK), the SP Page Builder Editor works correctly. Maybe this will somehow help you in solving my problem. I also want to know when my problem about not sending emails from the form will be solved. A week has passed and my work on creating a website is worth it. I am waiting for a solution to the problem from you
Ofi Khan Staff
Please check this page. This form builder works fine.
Alex Asked this
Yes, the message comes from this form.the message does not come from this form https://prnt.sc/KBb38nXmkMJP https://prnt.sc/GXdNBOg1R_MQ
What's the matter? figure it out already at last
Alex Asked this
why is the editor not displayed correctly? I wrote to you about it above https://prnt.sc/nJXAI1TzKlPN
Ofi Khan Staff
Which form has the issue? Please share the issue page link.
Alex Asked this
Hello. I'm making a side menu. I want it to be prettier. Is it possible to apply styles here somehow? and how to do it?
http://new.besedka-dacha.ru/produktsiya/besedki
Ofi Khan Staff
Yes, it is possible to customize with Custom CSS. You need to write CSS to apply the styles you want.
Alex Asked this
tell me where they can be prescribed? here? https://prnt.sc/rkekeeGvCtC9. In the menu module settings? show me exactly what and where to prescribe?
let's try to improve the appearance
Alex Asked this
in general, I don't understand what's going on with your template and SP Page Builder.
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I wrote to you earlier that requests are not sent from the form. emails do not get into the mail. You didn't help me, you didn't answer. I was offended and stopped working on the site. As a result, I got out of the situation by installing a third-party extension https://prnt.sc/K0WJOuqwGgXt
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When building a page in the SP Page Builder editor. The editor stops working altogether and all the content disappears. I don't understand what this is connected with. That is, you can configure blocks only from this part https://prnt.sc/SkAmD322M7JL . If I go to the editor on the site and let's say I clone the blockprnt.sc/cSOf8SPKaoF7 - all content disappears and the page becomes empty https://prnt.sc/pW3ijFcR7CKM . What's broken I don't understand? maybe with the PHP version- I have version 7.4? need 8.0?
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I already want to abandon the site. because you answer for a long time and don't help me. disappointed with your product. There were no problems before. Help me solve the problems
Ofi Khan Staff
Apology for your experience.
- The form builder worked fine for me. I checked it and informed you.
- The Custom CSS should be added in Template Options -> Custom Code -> Custom CSS options. Please follow this documentation
- Need to check the empty page issue. Your access is not working. Please share the correct access and the page link to check.
Alex Asked this
Need to check the empty page issue. Your access is not working. Please share the correct access and the page link to check. http://new.besedka-dacha.ru/produktsiya/besedki
Ofi Khan Staff
The access is okay now. Is it the module I need to check?
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