SP Easy Image Gallery - Question | JoomShaper

SP Easy Image Gallery

Harry

Harry

SP Page Builder 1 year ago

SP Easy Image Gallery - why does the photo turn upright when it's horizontal for me? What can I do? Thanks for an answer :)

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3 Answers
Ariba
Ariba
Accepted Answer
Support Agent 1 year ago #86905

Hello

Thank you for your query. Can you try using the same resolution for all images and check again? Also please try clearing the cache as well.

This problem can also be caused for the fact that some photos might be taken in a different direction, and gallery uses their orginal EXIF / IPTC data.

In that cause you should on your laptop, open those "broken" images and save them again as JPG without those hidden settings using Photo editor. Then upload into gallery again, then it should be okay.

You can try also try using Irfanview client to edit/save all images in batch too.

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Harry
Harry
Accepted Answer
1 year ago #87356

Thanks, yes so is it.

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Ariba
Ariba
Accepted Answer
Support Agent 1 year ago #87386

You are welcome. Hope your issue is resolved now. If yes, you can kindly close this post by accepting the answer that helped you.

Could you kindly take some moment to share your feedback about our service in the links below?

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

Have a great day and stay safe. (edited)

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