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Issues with Personal Package - Can't access blocks and error with slider

Asked by Rob Bryant 4 years ago Last activity 4 years ago

I purchased a personal license yesterday and have two issues that have brought my development to a halt unfortunately.

  • I can't access blocks in page builder, they show as PRO only content.
  • When I try to add a slider in Page Builder, I get an error "Error Object Of Class Stdclass Could Not Be Converted To String"

Accepted answer

Marked as the solution
Anne Staff
4 years ago

Hello there,

Please take our sincere apology for the unwanted delay. Please enter your email address and license key in settings. https://prnt.sc/g2vCrvufKVp5
Your license key is located in your dashboard. https://www.joomshaper.com/dashboard
Please clear the joomla and browser cache. It is working.
I have created 2 test pages and add slider there. It seems fine from my end. If you face any issue still now, please let us know.

-Regards

5 more replies

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Rob Bryant Asked this
4 years ago

Thanks Ofi, I did this previously though. I still can't access blocks.

Rob Bryant Asked this
4 years ago

Hi, any response? Ofi you answer doesn't help, I had already installed the license key. This issue has been previously noted with SP Page Builder, as has the issue with "Error Object Of Class Stdclass Could Not Be Converted To String", which you have not addressed.

Please reposnd with solutions or kindly refund my money.

Rob Bryant Asked this
4 years ago

Thanks Anee, my mistake, I didn't read Ofi's reply carefully enough and I hadn't added the license key to SP Page Builder, only for the template.

The slider seems to be working fine now as well.

Appreciate your help!

Ofi Khan Staff
4 years ago

Glad to see that your issue solved, Rob.

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

Have a good day!

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