Issues With Personal Package - Can't Access Blocks And Error With Slider
Rob Bryant
I purchased a personal license yesterday and have two issues that have brought my development to a halt unfortunately.
- I can't access blocks in page builder, they show as PRO only content.
- When I try to add a slider in Page Builder, I get an error "Error Object Of Class Stdclass Could Not Be Converted To String"
Anne
Accepted AnswerHello there,
Please take our sincere apology for the unwanted delay. Please enter your email address and license key in settings. https://prnt.sc/g2vCrvufKVp5 Your license key is located in your dashboard. https://www.joomshaper.com/dashboard Please clear the joomla and browser cache. It is working. I have created 2 test pages and add slider there. It seems fine from my end. If you face any issue still now, please let us know.
-Regards
Ofi Khan
Accepted AnswerHello Rob Bryant
Please update your email and license key in SP Page Builder settings. Your license key is located on Joomshaper Dashboard
Best regards
Rob Bryant
Accepted AnswerThanks Ofi, I did this previously though. I still can't access blocks.
Rob Bryant
Accepted AnswerHi, any response? Ofi you answer doesn't help, I had already installed the license key. This issue has been previously noted with SP Page Builder, as has the issue with "Error Object Of Class Stdclass Could Not Be Converted To String", which you have not addressed.
Please reposnd with solutions or kindly refund my money.
Rob Bryant
Accepted AnswerThanks Anee, my mistake, I didn't read Ofi's reply carefully enough and I hadn't added the license key to SP Page Builder, only for the template.
The slider seems to be working fine now as well.
Appreciate your help!
Ofi Khan
Accepted AnswerGlad to see that your issue solved, Rob.
I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.
Have a good day!