Error On Front-end With DropTable - Question | JoomShaper

Error On Front-end With DropTable

Laurent

Laurent

Helix Framework 1 year ago

Hi,

I use DropTables extension to manager tables (https://www.joomunited.com/products/droptables). When I use the component from website front-end, when I click insert table button I get this error : https://prnt.sc/zIg9BNvlj_ta

I have contacted Droptables developer and it seems that Shaper_helixultimate template did override this editor button and cause it to stop working.

Any idea to solve it?

Thanks L.

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83 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #135236

I have communicated with the developer team several times on this regard. Unfortunately, it is on lower priority since there is not many request for droptables compatibility. I would suggest you to find an alternative way.

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Laurent
Laurent
Accepted Answer
1 year ago #87358

see video in Hidden Content area.

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Laurent
Laurent
Accepted Answer
1 year ago #87506

any news?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #87628

Hello Laurent

I have seen the screencast where you have added the extension in Text Block addon. Please try Joomla Module addon and check the issue. Also, you can use Protostar template to be confirmed that the issue is on Helix Ulitmate only. If the issue appears on Protostar, then it might not be a Helix Ulitmate issue.

Best regards

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Laurent
Laurent
Accepted Answer
1 year ago #87777

Hi,

I did some tests with cassiopeia default template and problem is the same. so I think problem is coming from helix. I have not add added the extension in Text Block addon, it is an item menu. If you need it, I can send to you DropTables to test from your side ?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #87787

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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Laurent
Laurent
Accepted Answer
1 year ago #87795

ok I have added infos inside Hidden Content area. to try table insertion, do this from the front-end :https://prnt.sc/9FPGzMmZAfxk

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #87994

I am getting a 404 not found in the admin URL. Please check it.

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Laurent
Laurent
Accepted Answer
1 year ago #87996

ok corrected.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #88040

Thanks for the access. I have checked the issue but could not find the solution. It works with Joomla Article but not with SP Page Builder Text Block addon Content Box. I have informed the developer team and they will have a look. It might be incompatiblity issue with SP Page Builder addons. Please allow us some time.

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Laurent
Laurent
Accepted Answer
1 year ago #88107

ok I understand no problem. many thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #88209

I have talked with the developer team and got the feedback. They have investigated the issue. The necessary JavaScript code is not loading from Droptables in our Text Block addon editor. Please contact with Joomunited (Droptables developer) support to check the compatiblity with SP Page Builder editor. From our product perspective, all seems to be working.

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Laurent
Laurent
Accepted Answer
1 year ago #88215

ok thanks I come back to you.

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Laurent
Laurent
Accepted Answer
1 year ago #88390

Hi,

I had a feedback from their support below :

Hi, sorry, I'm not familiar with their template so I don't know what JavaScript code is necessary for their editor buttons. Could you ask them for more detailed information?

any idea?

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Laurent
Laurent
Accepted Answer
1 year ago #89031

any news?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #89133

I have contacted the developer team with the latest feedback from Droptables. Usually, our JavaScript code is located here: components/com_sppagebuilder/assets/js

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Laurent
Laurent
Accepted Answer
1 year ago #89176

OK I forward your answer to their support. I come back to you. thanks

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SH
Simon Heinrichs
Accepted Answer
1 year ago #89309

Great that you are on it, I have the same issue...

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Laurent
Laurent
Accepted Answer
1 year ago #89737

Hi,

small feddback after discussion with joomunited support. the inital issue is solved, the have added a fix inside DropTables, they will add this fix into next release. but now there is another issue. I can insert DropTable inside sp page builder text addon, butthe table is not displayed on the page. see here : https://prnt.sc/2eM4kNYvLHLh

the support said this :

SP page builder don't trigger the content prepare event, so table is not displayed. We need to do a trick: insert a table in a Joomla custom module, turn on the module option "Content prepare", then insert that module into a page of SP page builder.

As I said to joomunited support : unfortunately this is not possible because end users does not have access to website backend, only to the front.they have to add table easily without creating modules etc...

So Is it possible for sp page builder text addon and other to be compatible with that point (content prepare event,) ?

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Laurent
Laurent
Accepted Answer
1 year ago #89940

any news? for info, I didn't test it with SP page builder v4. do you know of the problem is the same?

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Laurent
Laurent
Accepted Answer
1 year ago #90587

any news?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #90658

Thanks for the feedback. Developer team is informed. I am waiting for their feedback. They will check and share the possiblities of improving the compatibility from our end.

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Laurent
Laurent
Accepted Answer
1 year ago #90693

ok thanks for the feedback. so I wait your feedback as soon as possible.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #91427

Please share your admin URL again. It is showing 404 Not Found. or you can share a full site backup with Akeeba Backup in ZIP format here. Follow this tutorial

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Laurent
Laurent
Accepted Answer
1 year ago #91532

I have added website credentias inside Hidden Content area. then do this from front end : https://www.screenpresso.com/=pzqOf

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #91583

Thanks. Shared with the developer team.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #91629

Could you please download this backup and share via any drive here? For some reasons, this cannot be downloaded. Developer team would like to check the backup.

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Laurent
Laurent
Accepted Answer
1 year ago #91647

ok done, I have added downlaod link in Hidden Content area.

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Laurent
Laurent
Accepted Answer
1 year ago #92320

any news? because download link will expire in 3 days.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #92444

Yes, I have downloaded it and forwarded to the team. Please allow us some time to check.

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Laurent
Laurent
Accepted Answer
1 year ago #92479

ok thanks for the feedback

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Laurent
Laurent
Accepted Answer
1 year ago #94174

any news?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #94316

I have asked the developer working on it. I will let you know as soon as I get the feedback.

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Laurent
Laurent
Accepted Answer
1 year ago #94330

ok thanks

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Laurent
Laurent
Accepted Answer
1 year ago #95981

any news?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #96034

Sorry for the delay. Since it is a third-party component compatiblity, it will be delayed. We hope to fix it in the next update.

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Laurent
Laurent
Accepted Answer
1 year ago #96038

ok thanks for the feedback.

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Laurent
Laurent
Accepted Answer
1 year ago #99774

hi,

any idea about the next update release date?

Thanks L.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #99790

Sorry, no schedule is available at the moment. It will take time.

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Laurent
Laurent
Accepted Answer
1 year ago #99791

ok I see.

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Laurent
Laurent
Accepted Answer
1 year ago #105093

any feedback from dev team?

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Laurent
Laurent
Accepted Answer
1 year ago #105899

any feedback from dev team?

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Laurent
Laurent
Accepted Answer
1 year ago #108179

any news about that?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #108328

Sorry, no update so far. The developer team is working.

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Laurent
Laurent
Accepted Answer
1 year ago #108329

ok ..

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #108348

Sorry, your given access does not work. Please check and share again. Developer team will check the issue.

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Laurent
Laurent
Accepted Answer
1 year ago #108350

I have added new credentials inside Hidden Content area.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #108353

Thanks. I have shared it with the team.

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Laurent
Laurent
Accepted Answer
1 year ago #108354

ok thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #108765

Developers are getting this message.

Login denied! Your account has either been blocked or you have not activated it yet.

Please activate the account.

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Laurent
Laurent
Accepted Answer
1 year ago #108798

corrected, works fine now.

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Laurent
Laurent
Accepted Answer
1 year ago #110338

any feedback please?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #110861

Sorry, the developers are still working with your issue. No noticable feedback till now.

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Laurent
Laurent
Accepted Answer
1 year ago #110877

ok thanks

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Laurent
Laurent
Accepted Answer
11 months ago #116059

any news about this bug fix?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 11 months ago #116129

The dev team has checked the issue. It should be fixed. Could you please check and confirm?

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Laurent
Laurent
Accepted Answer
11 months ago #116145

fixed where? on which release?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 11 months ago #116165

Have you checked the latest released? If not fixed, then share the credentials again. I will ask the developer team.

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Laurent
Laurent
Accepted Answer
11 months ago #116207

I have updated sp page builder and tested, problem is the same. see credentials inside Hidden Content.

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Laurent
Laurent
Accepted Answer
10 months ago #118049

any news please?

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Laurent
Laurent
Accepted Answer
10 months ago #118148

@Ofi Khan : any news?

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Laurent
Laurent
Accepted Answer
10 months ago #118588

@Ofi Khan : any news?

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Laurent
Laurent
Accepted Answer
10 months ago #119020

@Ofi Khan : any news about dev team?

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Laurent
Laurent
Accepted Answer
9 months ago #120362

@Ofi Khan : any news about dev team please ?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #120369

I have again knocked the developer team about the issue. I will update you soon.

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Laurent
Laurent
Accepted Answer
9 months ago #120372

ok thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #121519

Apology for the inconvenience. Developer team is working on your issue. I will update you soon.

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Laurent
Laurent
Accepted Answer
9 months ago #121711

ok thanks. just for info : make this compatible also for SP page builder v5 ;-)

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 8 months ago #123616

Yes, I have asked the team to check. You can check it too with SPPB 5.0.3.

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Laurent
Laurent
Accepted Answer
8 months ago #123628

same problem, Table done with DropTables is not displayed.

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Laurent
Laurent
Accepted Answer
8 months ago #123629

always this is displayed : https://www.screenpresso.com/=LhX2d

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Laurent
Laurent
Accepted Answer
8 months ago #125198

any news?

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Laurent
Laurent
Accepted Answer
7 months ago #127797

any news?

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Laurent
Laurent
Accepted Answer
7 months ago #128771

any news about this topic pelase?

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Laurent
Laurent
Accepted Answer
7 months ago #129188

please is it possible to have a feedback?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 7 months ago #129210

Apology for the delay. I will ask the team to check it with SP Page Builder 5. However, please answer some questions.

  1. Is the issue happens on other editors like TinyMCE?
  2. Or this is JCE specific issue? If it is, then have you tried to contact JCE?
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Laurent
Laurent
Accepted Answer
7 months ago #129711

1- I have not tried 2- No for the moment

ps : I did not receive any email notifications from the forum

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Laurent
Laurent
Accepted Answer
7 months ago #129924

2 - I use only JCE you're right. I have not contact JCE developer because works fine from joomla articles. problem still here only when using JCE from SP page builder

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Laurent
Laurent
Accepted Answer
6 months ago #131363

any news please?

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Laurent
Laurent
Accepted Answer
6 months ago #132574

any news please????

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Laurent
Laurent
Accepted Answer
5 months ago #135170

any news please ?

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Laurent
Laurent
Accepted Answer
5 months ago #135242

ok I see. thanks for trying.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 months ago #135270

You are welcome 😊

Thank you for your patience.

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