Hi there,

Thanks for contacting us. Sorry for the inconvenience. I would recommend you to check this issue on your staging server.

How to create an staging site.

https://drive.google.com/file/d/1ms8hPQfM3xfF4XUO0W4pUZAhzGUqxBwD/view

1. Create a subdomain from your cPanel
2. Export your existing site Database from PHPMyAdmin
3. Create a new Database
4. Import the existing Database to the new Database
5. Update configuration.php file
6. Go to the administrator of the staging site

-Thanks

But I find that very cumbersome. I just want to use this SP Pagebuilder component and not develop it further. I want to earn money and that costs me time and of course money. I am a user. I'm also not so familiar with it that I can get it done in a few minutes.

Did you watch the video? If you did then you can make it easily. Thanks

Yes, I watched your video and thank you very much for your effort, but it "must" work without it. You can't sell a product for a lot of money and it doesn't work properly. Then you should offer SP Pagebuilder cheaper. I need a program that works because I need to make money with it.

Our testing environment site. You can check your issue here.

http://helix-framework.org/administrator/