SP Page Builder 4 Problem - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

SP Page Builder 4 Problem

G

Gregorio Hernández Jiménez

SP Page Builder 3 years ago

Hi there, there's a problem with SP Page Builder, I am working, in that case, with a module... So there's a header design, when I enter to the edit window of the module, the logo and social media icons (watch the video) change their positions. Then I have to go to div settings and, WITHOUT having to click on anything, just passing the mouse over the settings, it comes back again to the good position... The thing is, if I don't do that, when I save the page, it does not respect the settings, it keeps the wrong position. So every time I enter to the header module for editing, I have to open div settings and do that. It's easy thing, but time consuming... I guess that's a bug... Check out the YouTube video for a clear understanding: https://youtu.be/tYP7GOPokoo Thank you ;-)

0
15 Answers
Anne
Anne
Accepted Answer
Support Agent 3 years ago #88860

Hello there,

Thanks for contacting us and informing about this. We will check the issue and get back you soon.

-Regards

0
G
Gregorio Hernández Jiménez
Accepted Answer
2 years ago #97494

Hello, I still waiting...

0
Anne
Anne
Accepted Answer
Support Agent 2 years ago #98405

Hello Nilo,

Please take our humble apology for the unwanted delay and not for saving the video. Unfortunately the video link is not working now . Would you mind to share the video again?

-Regards

0
G
Gregorio Hernández Jiménez
Accepted Answer
2 years ago #98732
0
Anne
Anne
Accepted Answer
Support Agent 2 years ago #99335

Hi Nilo,

Hopefully it will be fixed on the next update.

0
Anne
Anne
Accepted Answer
Support Agent 2 years ago #99626

Hello Nilo,

Please take our humble apology. The Developer team is facing some difficulties to recreate the issue. Would you mind to share the Administrator access to check the issue on your site?

-Regards

0
G
Gregorio Hernández Jiménez
Accepted Answer
2 years ago #99753

Hello, here you have a superuser

Thank you

0
G
Gregorio Hernández Jiménez
Accepted Answer
2 years ago #99754

I specify here:

0
G
Gregorio Hernández Jiménez
Accepted Answer
2 years ago #99755

To see it you need to go to Content > Site Modules and look for "Header IEB". Then it already appears with the logo and icons in opposite position and then you just have to do what I show on the video and then it gets fixed.

0
Anne
Anne
Accepted Answer
Support Agent 2 years ago #99874

Hello Nilo,

Please take our humble apology for the delay due to weekend and share the site URL in hidden content :).

-Regards

0
G
Gregorio Hernández Jiménez
Accepted Answer
2 years ago #100057

Hello, no problem, here you have it:

Thank you

0
Anne
Anne
Accepted Answer
Support Agent 2 years ago #100124

Hello there,

Please take our humble apology . Would you mind to check the username and password again? We can't login.

0
G
Gregorio Hernández Jiménez
Accepted Answer
2 years ago #100445

Hi that's true, I should have wrote it with an error, I rewrote the password to the one I specified earlier, thx.

0
Anne
Anne
Accepted Answer
Support Agent 2 years ago #100902

Hi Nilo,

You will be glad to know that the team has fixed it. It will be released on the next update.

-Regards

0
G
Gregorio Hernández Jiménez
Accepted Answer
2 years ago #102088

Hi thank you! ;-)

0