SP Page Builder 4 problem - Forum | JoomShaper
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SP Page Builder 4 problem

Asked by Gregorio Hernández Jiménez 4 years ago Last activity 3 years ago

Hi there, there's a problem with SP Page Builder, I am working, in that case, with a module... So there's a header design, when I enter to the edit window of the module, the logo and social media icons (watch the video) change their positions. Then I have to go to div settings and, WITHOUT having to click on anything, just passing the mouse over the settings, it comes back again to the good position... The thing is, if I don't do that, when I save the page, it does not respect the settings, it keeps the wrong position. So every time I enter to the header module for editing, I have to open div settings and do that. It's easy thing, but time consuming... I guess that's a bug... Check out the YouTube video for a clear understanding: https://youtu.be/tYP7GOPokoo Thank you ;-)

15 replies

Anne Staff

Hello there,

Thanks for contacting us and informing about this. We will check the issue and get back you soon.

-Regards

Gregorio Hernández Jiménez Asked this

Hello, I still waiting...

Anne Staff
3 years ago · edited

Hello Nilo,

Please take our humble apology for the unwanted delay and not for saving the video. Unfortunately the video link is not working now . Would you mind to share the video again?

-Regards

Anne Staff

Hi Nilo,

Hopefully it will be fixed on the next update.

Anne Staff

Hello Nilo,

Please take our humble apology. The Developer team is facing some difficulties to recreate the issue. Would you mind to share the Administrator access to check the issue on your site?

-Regards

Gregorio Hernández Jiménez Asked this

Hello, here you have a superuser

Thank you

Gregorio Hernández Jiménez Asked this

I specify here:

Gregorio Hernández Jiménez Asked this

To see it you need to go to Content > Site Modules and look for "Header IEB". Then it already appears with the logo and icons in opposite position and then you just have to do what I show on the video and then it gets fixed.

Anne Staff

Hello Nilo,

Please take our humble apology for the delay due to weekend and share the site URL in hidden content :).

-Regards

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