Joomla 4.x And New Pagebuilder Pro - Cannot Save Edits Now.. Never Problem Before.. - Question | JoomShaper
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Joomla 4.x And New Pagebuilder Pro - Cannot Save Edits Now.. Never Problem Before..

szymas

szymas

SP Page Builder 3 years ago

We recently update to the new pagebuilder pro. We now cannot save our edits on the new system.. please help!

Joomla 4.2.3 Stable Using PHP 7.4.32 Pagebuilder Pro 4.0.5 Even if you just open the page and then click "Save" it just spins and does not save!!!

We HAVE VERIFIED all of the settings and requirements as stated here: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/technical-requirements

This is all it does.. spins!

Image: https://ibb.co/9tvvrf4

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3 Answers
szymas
szymas
Accepted Answer
3 years ago #88596

Anyone from support? we have a multi-million dollar show were we cannot update our pages!

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Anne
Anne
Accepted Answer
Support Agent 3 years ago #88865

Hello there,

Thanks for contacting us and take our sincere apology. Please disable the mod_security from your hosting and let us know about it. Please follow this documentation:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/troubleshooting#if-you-cannot-save-page-settings

-Regards

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szymas
szymas
Accepted Answer
2 years ago #100336

To disable mod-security makes no sense to unprotect your site.. please explain why this would even be an option.

We have VERIFIED all options on this page have been acknowledged. https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-4/technical-requirements

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