Hi

Thanks for contacting us. Use this custom CSS

.sppb-carousel-extended-item {
    width: 1024px !important;
    height: 768px !important;
}

Path towards custom CSS: Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.

-Regards.

It doesnt work :(

Use this CSS on your custom.css file.

I had (I just hadn't written) - it doesn't work.

Give me your super admin access on the hidden content properly. I cant access on that abive mentioned URL.

I have just updated the frontend URL (the first URL). The above access works (backend). But here are also my access data:

Are you talking about this one right?

https://prnt.sc/7zy7ANFdRGFU

The display from the screenshot was a test - that's what I'm talking about. This was an attempt to see if the error is in my pages or if it also occurs with an empty new subpage. I first noticed it here: https://prnt.sc/NkWxduXEz6wH

Please give me that page link.

http://joomla.p627021.webspaceconfig.de/referenzen/industriebau-hallenbau/betriebsneubau-brunn

Link

Use this custom CSS in your custom.css file

.sppb-carousel-extended-item img{
  width: 1024px !important;
    height: 768px !important;
}

Unfortunately this does not work (correctly). It works only in a browser window with for example 1500 x 1100 pixels size. If the browser window is bigger, the gallery will be changed back to 930 x 500 pixels. Please solve the problem quickly, because we should go live soon.

Did you use any custom CSS for the bigger window? Because it should work for all size.

No, I didn't use any other CSS for the higher resolution. You'd think it would fit all sizes, but it doesn't - I only discovered it by accident when I accidentally resized the browser window when moving it.

You can set that resolution too. Please mention that resolution so that I can set it via media query CSS

What do you mean I can set the resolution? Yes, I can find the field, but it doesn't work after all. And as I said, the resolution of the images is 1024 * 768 pixels - and that's how they should be displayed if there is enough space. On the smartphone of course smaller = less pixels but in the same width and height ratio.

I said give me that larger resolution so that I can set the height on that resolution by using custom CSS.

I don't know the resolution that users will use to view the page. I work for example on 5140 * 1440 pixels. But the error occurs on many other resolutions as well. Attached is a screenshot of how it does not work. Sense of responsive is that the images are scaled and not distorted in the height-width ratio.

https://prnt.sc/CUJ25lbgY8xW

You can use this one

@media (max-width: 5140px){
.sppb-carousel-extended-item img{
  width: 1024px !important;
    height: 768px !important;
}
}

This also does not give a correct representation. The slider simply does not work properly! Also, aligning the slider for my monitor is pointless.

Give me a screenshot please.

Please - here once more screenshots. Four of them: Joomshaper_5120: The slideshow that shows the problems with a screen 5120 pixels wide Joomsahper: As before, but with 2303 pixel width Joomshaper Settings: Screenshot of the settings, which show, that the height is ignored consequently. Another Slideshow: A slideshow from another manufacturer that works correctly.

http://joomla.p627021.webspaceconfig.de/images/Joomshaper_5120.png http://joomla.p627021.webspaceconfig.de/images/Joomshaper_2303.png http://joomla.p627021.webspaceconfig.de/images/Joomshaper_Settings.png http://joomla.p627021.webspaceconfig.de/images/Another_Slideshow.png

This forum post may help you. You can follow this

https://www.joomshaper.com/forum/question/18899#qa-answer-90943

Unfortunately, that doesn't bring any improvement either. Then we'll have to switch to another component if you don't get this sorted out. A great pity.