Good Afternoon,

Our Friendly URL's are working when you access a page from the main menu bar, however when you follow a link from a button or menu list on another page it is not producing a SEF URL.

We have checked the template settings, all the component settings and that .htaccess is set up correctly.

There are no third party plugins at play (we don't have Sh404 or any similar tools).

An example can be seen here when you use a button to access a product page: https://www.cloudconnx.net/stage4/services/voice

Please could you advise how we can correct this issue.

Many thanks, Lucy