Delacroy Package Install Now Faulting - Question | JoomShaper
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Delacroy Package Install Now Faulting

Patricia Lee

Patricia Lee

Template 3 years ago

Hi there

I installed Delacroy template using the Joomla 4 package install from JoomShaper. Things worked well and I set up a home page that made use of the unique elements of the template.

I was then prompted to upgrade when the new version of JS came out - and so I did.

Site blew up entirely. None of the elements unique to that template survived it all blew up.

So I re-installed the version of JoomShaper that I had previously working - and most things returned to default as they should with that template. Rebuilding all it's elements shouldn't have to be part of an update so I reverted so to speak.

However

  • I now can't edit pages using the Frontend Editor. I get a dead url when I open one.
  • When I add links to the menu - they don't work. Dead url.

Here is an example http://scoop.wtf Home page has a link to "How that Works" Clicking that link goes to a dead page

The path is clearly wrong it misses the "index.php" part of the URL. I suspect that could be what it's doing with the editor too.

So right now I can only edit using the internal block editor (and what I do create can't be effectively linked to).

I created an Admin User (see hidden content) as you do need to log in - to see it.

Can you help get this so the template works and JoomShaper also works.

I don't care if its the latest update or the current older version.. I just want to edit and the site work.. so what ever you can help with I do thank you very much.

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #97568

I have rechecked your issue and it works fine now. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #90947

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla Super administrator access & FTP access to check the issue? I will check & get back to you soon. 

-Thanks

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Patricia Lee
Patricia Lee
Accepted Answer
3 years ago #91328

Hi there. Thank you for that.. sorry about the user designation that is now updated and other info added to the private comment area. Thank you for checking this over.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #91475

Your .htaccess file doesn't have proper code & you should follw this blog post rules.

https://www.joomshaper.com/blog/make-your-joomla-site-seo-friendly

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Patricia Lee
Patricia Lee
Accepted Answer
2 years ago #97434

Thank you

You mean I forgot to rename the htaccess.

For the record this site is not listed in Google nor will it be, and I'm not a member here to learn SEO nor am I seeking to be scolded when requesting simple support for this product.

Thanks you for your time. I appreciate it.

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