I have a account agency but i cannot used block pro - Forum | JoomShaper
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I have a account agency but i cannot used block pro

Asked by Samuel Pierre 3 years ago Last activity 3 years ago

Hello, when I want to use blocks for example or there is the pro logo and I click on it it sends me to the page to take a subscription but having already an account '' agency '' should I not be able to benefit? Thanks

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Mehtaz Afsana Borsha Staff
3 years ago

Hi

Thanks for contacting us. Did you install the pro version? ​First you have to download SP Page Builder Pro from here
https://www.joomshaper.com/downloads/extension

​Then you have to install it. Go to administrator-->extension-->install
​After that you have to active it.Input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close.Your License Key is located in your Dashboard.
​Then Clear Joomla and Browser cache.

-Regards.

Samuel Pierre Asked this
3 years ago

Hello, thanks for your answer, yes it 's already registred, i ll give you the acces if you want check in hideen content. Thanks

Mehtaz Afsana Borsha Staff
3 years ago

Could you please give me a ascreenshot of that portion?

Samuel Pierre Asked this
3 years ago

Hello,

I take the liberty of re-launching the request.

Best regards,

Stéphane

Mehtaz Afsana Borsha Staff
3 years ago

Did you log in to your JoomShaper account? First log in then use it.

Samuel Pierre Asked this
3 years ago

loigcaly yes i think i m connected m how to be sure ?

Mehtaz Afsana Borsha Staff
3 years ago

Hi

Give me your JoomShaper account informtaion please.

Samuel Pierre Asked this
3 years ago

Hello,

what do you need ? the licence key ? My license is Agency.

Best,

Stéphane

Mehtaz Afsana Borsha Staff
3 years ago

Give me a screenshot of your dashboard.

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