Image gallery stopped working after version 3.8.9 update - Forum | JoomShaper
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Image gallery stopped working after version 3.8.9 update

Asked by Riku Lahteenmaki 3 years ago Last activity 3 years ago

Image gallery is not showing in the 3.8.9 version of the page builder. In the previous version, everything was working fine, I think.

16 replies

Paul Frankowski Senior Staff
3 years ago · edited

Hi Riku,

that's weird becuase we didn't change anything in Gallery addon code in last update. I tested on my private site, and gallery addon still works. Please answer to all my questions:

  1. Can you show us URL to that page?
  2. Full template name
  3. Have you use any JavaScript compression tool?
  4. Have you tried on different browser, if no, try it.
Riku Lahteenmaki Asked this
3 years ago · edited
  1. Page url in the hidden area.
  2. Template does not have an impact, I tested with the default Protostar and the gallery is not showing.
  3. There is no javascript compression tool in use.
  4. Both Firefox and Chrome have the same problem.

When checking the page source code there is the
<div.sppb-addon-gallery>
block, but no gallery code is rendered within the block.

Paul Frankowski Senior Staff

Indeed HTML code of gallery is empty. Maybe code is somehow broken?

  1. Can you add there a new gallery addon and recheck.
  2. Disable gzip and preview again. Now all your files seems to be gzip'ed, or this is custom template??? Never seen that.

foto_9184_2022.jpg

Riku Lahteenmaki Asked this
3 years ago · edited

The gzip option is in the template settings, sorry I did not realize that. Now I disabled gzip and still the gallery is not showing.
I also tested with a new gallery addon, but it is not working.
Some time ago the ISP changed PHP 7 to PHP 8, but the template did not work, and I asked to revert back to PHP 7. Now the site runs on PHP 7. In this occasion, could some changes to the PHP settings have occurred that could have impacted on the gallery addon? I also fixed some Joomla code to work in PHP 8 (Deprecated function parameters etc.), but not anything in SP Page Builder code.

Paul Frankowski Senior Staff

do you have problem only with that addon? Image addon works OK?

Is that addon somehow overriden in your template?

Can you add Gallery addon on NEW page, where only that addon will be used.

Riku Lahteenmaki Asked this

Image addon works fine, but gallery is not showing even in the Joomla default Protostar template. I tested this in a new page with only gallery addon included.

Paul Frankowski Senior Staff

Can you tomorrow morning send me Access to your website as Super User (we have similar time zone, 1h difference)

Riku Lahteenmaki Asked this

See in the hidden area.

Paul Frankowski Senior Staff
3 years ago · edited

Thx, I have to ask our developer becuase indeed I cannot find a reason.

it looks like jquery problem/conflict somehow

Paul Frankowski Senior Staff

Can you create a subdomain with this same Joomla version, template, SPPB (only those)
and try there gallery addon

Thanks

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