In WYSIWYG Page has Everything Pushed To The Left In 3.8. In 4.0 The Page Displays That Way As Well - Question | JoomShaper
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In WYSIWYG Page has Everything Pushed To The Left In 3.8. In 4.0 The Page Displays That Way As Well

JB

James Brooks

SP Page Builder 3 years ago

Hi

I am not able to use the WYSIWYG editor in SP Page Builder Pro. The block editor works fine. Here is what the page looks like rendered https://www.drastic.tv/downloads/PageRendered.png https://www.drastic.tv/productsmenu-56/test-and-measurement/4kscope and in the block editor https://www.drastic.tv/downloads/PageInBlockEditor.png The problem is in the visual editor https://www.drastic.tv/downloads/PageInWYSISYGEditor1.png https://www.drastic.tv/downloads/PageInWYSISYGEditor2.png

This is using 3.8 just downloaded version and the latest helix frameowork and Alpa template. I tried upgrading to version 4 and then it rendered the page all squeezed on the left, just like the visual editor. Any help would be greatly appreciated

Thanks, James

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Website
https://www.drastic.tv
13 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #95434

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Please make sure that you have a backup of your site.

-Thanks

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JB
James Brooks
Accepted Answer
3 years ago #95513

Hi Toufiq

How can I send you the access privately?

Cheers, James

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #95639

https://prnt.sc/N1vEV8HqRYHA

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JB
James Brooks
Accepted Answer
3 years ago #95726

Thanks - please see the private area

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #95834

Username and password do not match or you do not have an account yet.

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JB
James Brooks
Accepted Answer
2 years ago #95974

Sorry, the password may have been wrong. I have updated to what I sent before, and made sure you can log in with it. Can you try again please?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #96098

Can i update page Builder 4 on your site. Cause, your site is live. Thanks

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JB
James Brooks
Accepted Answer
2 years ago #96110

Hi

I did that, and all the pages on the site like like they are in the editor, squashed to the left. I was able to downgrade to 3.8 afterwards and everything went back to normal. I will run a backup on the site now, and after that you can do the upgrade. I will let you know

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #96112

Please create an staging site instead of work on live site.

https://drive.google.com/file/d/1ms8hPQfM3xfF4XUO0W4pUZAhzGUqxBwD/view

  1. Create a subdomain from your cPanel
  2. Export your existing site Database from PHPMyAdmin
  3. Create a new Database
  4. Import the existing Database to the new Database
  5. Update configuration.php file
  6. Go to the administrator of the staging site
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JB
James Brooks
Accepted Answer
2 years ago #96116

Our current site does not have the space to make a staging site.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #96411

Is it possible to share a akeeba backup with me. Please check the video.

https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view

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JB
James Brooks
Accepted Answer
2 years ago #96776

Please see the hidden content

Thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #96910

Can't restore

https://prnt.sc/uDVIw3ypM-kz

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