same problem

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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After huge investigation i think your server blocked to load the page builder resources. That's why occurred the problem.

Here it works fine.

http://helix-framework.org/

Hi, I had the same problem, and I know that Lazy Load make some problems. When I switch off Lazy Load video from local serwer playing!!!!

True, when I disabled Lazy Load under the SP Page Builder settings the video loads! A pity that the error is often given to third parties.

Is it possible create the same issue on our site? I will share it to our developer team. I hope dev team will fix. Thanks

Problem still present. Is there any feedback from the dev team?