Video loaded from local server not playing... - Forum | JoomShaper
Staff replied SP Page Builder

Video loaded from local server not playing...

Asked by Ed Grysiewicz 3 years ago Last activity 3 years ago

mp4 video from local server does not play and not showing poster.
Player controls are showing but not active...

Poster does show correctly in edit mode...

8 replies

Oldest first Newest first Most helpful
firstenergy
3 years ago

same problem

Toufiq Senior Staff
3 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Ed Grysiewicz Asked this
3 years ago

requested information hidden

Toufiq Senior Staff
3 years ago

After huge investigation i think your server blocked to load the page builder resources. That's why occurred the problem.

Here it works fine.

http://helix-framework.org/

TomaszGrzechnik
3 years ago

Hi,
I had the same problem, and I know that Lazy Load make some problems.
When I switch off Lazy Load video from local serwer playing!!!!

firstenergy
3 years ago · edited

True, when I disabled Lazy Load under the SP Page Builder settings the video loads! A pity that the error is often given to third parties.

Toufiq Senior Staff
3 years ago

Is it possible create the same issue on our site? I will share it to our developer team. I hope dev team will fix. Thanks

firstenergy
3 years ago

Problem still present. Is there any feedback from the dev team?

Toufiq Senior Staff
3 years ago

Not yet fixed. Initial solution is disable the lazy load. Thanks

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