[Locked] 404 - Too Many Redirects
SPD
Hi, Trying to create a custom 404 page and following this article: https://www.joomshaper.com/blog/create-a-custom-joomla-404-page-with-sp-page-builder
I have tested the page via the menu and all works well but when I implement the change to the error.php... https://drive.google.com/file/d/1ykhg6ror7BwAAPW4sTIVBaFsQd2k4FFJ/view?usp=sharing
... I get another error of too many redirects. Maybe a problem with where I am placing code. Tried various position, the last one being at the very top of the file. Link above is the code I currently have
Toufiq
Accepted AnswerI just added this code and change the id 10 with 221 (which is came from menu id)
// custom 404 redirect
$config = JFactory::getConfig();
$sef = $config->get('sef');
$sef_rewrite = $config->get('sef_rewrite');
$sef_suffix = $config->get('sef_suffix');
$redirect_url = JURI::base();
if(!$sef_rewrite) {
$redirect_url .= 'index.php/';
}
$redirect_url .= '404'; // menu alias
if($sef_suffix) {
$redirect_url .= '.html';
}
// if sef is turned off
if(!$sef) {
$redirect_url = 'index.php?option=com_sppagebuilder&view=page&id=10';
}
if (($this->error->getCode()) == '404') {
header('Location: ' . $redirect_url, true, 301);
exit;
}code should be placed just under - defined ('_JEXEC') or die();
Check the screenshot
SPD
Accepted AnswerHi, I understand you're busy but hoping this could be an easy win. Any thought on what might be cuase my issue. I had forgotten to say using SP PB 3.8.9 and latest version of Helix Thank You
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
SPD
Accepted AnswerInfo in hidden, but this is on a test subdomain so I will need to know what you did so I know what to do when I apply it to the live site. Thank you
SPD
Accepted AnswerCheers, works great but that is a test site so I need to know what you did so I can set it up correctly on my Live site
SPD
Accepted AnswerSo just so I can make note of what is not in article. The following is required when replace error 404 page
- the menu name must match the in article OR you must update the code (// menu alias)
- menu can not be a submenu as I see you did move that too
- code should be placed just under - defined ('_JEXEC') or die();
SPD
Accepted AnswerI am pretty sure I had already added code , especially since the existing one still has my comments in it. Unfortuntely I didn't take a backup of that file before you went in and changed so I couldn't tell for certain.
While I thank you for fixing the file and I can understand that it is often easier as tech support/developer to just go in and see what is happening and change it... as the customer and developer of site, it is actually not ideal. I have no idea what has been done as you don't make any notes or comments which in the end just requires me to wait even longer to get the actual information I need as I have to come back and ask.
I need to learn how to fish, where you're just giving me one... if you know that proverb. ;-)
Anyway, thanks again for help
Toufiq
Accepted AnswerYou are most welcome. Will you please spend some to write a review about our product and support quality?
Lisa Willaman
Accepted AnswerI am having the exact same issue as the original poster.
Based on this post, I have no idea how to fix it except to give admin access to my site and have it fixed for me.
If, instead, exact instructions were provided, Joomshaper staff would stop getting the same request for a fix for this issue.
In other words, we would all be taught to fish, not just given a fish.
Can a fix please be explained here or can the blog post instructions be updated? https://www.joomshaper.com/blog/create-a-custom-joomla-404-page-with-sp-page-builder
Thank you. Lisa W.
Toufiq
Accepted Answer@Lisa Willaman Can you give me administrator access to check your issue? Thanks
SPD
Accepted AnswerThis is old post, figured noone will read but want to mention somewhere. First though, I'd like to thank Toufiq for my outloud laugh at thier reponse to Lisa's request. There was a tear, I swear.
Any way, the reason I am posting this in old thread as I have just discovered why the soluion povided is not the best as applying an update to the Helix Framework will the error.php and the changes you would have made. I can undstad if there is no better solution, just thought would mention since I ran int the same issue when implmenting the proposed changes from the article.
You will also get the too many redirects if you named your Menu Item for the Error Page anything but 404. If you did, you also need to update this line to you menu ALIAS:
$redirect_url .= '404'; // menu alias - Change to your menu alias Ah to think how many fish I coulda caught while re-doing this ;-)