Scroll Bug In Safari In Theme Ensure - Question | JoomShaper
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Scroll Bug In Safari In Theme Ensure

J

jsmcpro

Template 2 years ago

Good day,

we have discovered something very strange, when scrolling quickly through the page, the menu does not hang in the right place. On the home page it could be fixed, but on the substone the problem persists. Here also as an example a video: https://www.dropbox.com/s/dforqzyrpvbxj3j/Bildschirmaufnahme%202022-12-02%20um%2016.55.30.mov?dl=0

Used theme: Ensure

Can you understand this problem?

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11 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #96294

Hi

Thanks for contacting us. Could you please give me your site URL so that I ca check?

-Regards.

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J
jsmcpro
Accepted Answer
2 years ago #96446

Here is it

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #96603

Hi

Could you please check your site? I cant access on that.

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J
jsmcpro
Accepted Answer
2 years ago #96681

Hi,

You have right, i have set again, now it works.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #96811

It seems ok in my end. When I have scrolled the menu fixed in top.

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J
jsmcpro
Accepted Answer
2 years ago #96933

Hi,

ok, and in a another page? The home page i can fixed, but in te properties is the problem still here.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #96975

It seems ok on other pages too. Did you clear your browser cache?

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J
jsmcpro
Accepted Answer
2 years ago #97004

Year sure, what a system you run?

Mine is: macOS Monterey Version 12.6 (21G115)

and Safari: Version 16.1 (17614.2.9.1.13, 17614)

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #97219

Safari: Version 16.1 (17614.2.9.1.13, 17614)

But it seems ok in my end. Please try another browser or update your browser.

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J
jsmcpro
Accepted Answer
2 years ago #97412

Hi,

we use MacBook Pro with the M1 Chip, and you?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #97693

MacBook Air.

Isn't it ok?

Screenshot 2022-12-12 at 8.13.14 PM.png

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