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White pages because of hanging preloader

Asked by Andreas Dehring 3 years ago Last activity 3 years ago

Hello,
I am using the current template themis 2.0 with sp page builder 3.8.9 on Joomla 4.2.6.
Again and again some pages are not loaded, only after a refresh (F5) they were displayed.
Since I am not the only one with this problem, I have searched a lot in this forum.
Ultimately, however, the problem was the preloader, which I simply disabled.
My solution is a top line in customer.css:

.sp-preloader { display: none !important; }.

Maybe it helps one or the other to save time ;)
Andreas

(This issue is solved for me, just for your information.)

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
3 years ago · edited

Hi Andreas ,

In Template Options > Basic > Body > Prealoder - you can disable preloader.

To be honest, do it, you don't need preloader, Users and Google also don't like it anymore.
Besides it doesn't make your site faster, becuase your template has to load extra .js file.

1 more reply

Andreas Dehring Asked this

Thanks :)

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