Unable To Save/load Layout Sections - Question | JoomShaper
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Unable To Save/load Layout Sections

A

Amy

SP Page Builder 2 years ago

Hello,

I am unable to save my layout sections to use on the rest of my pages, I have two old sections saved from the past but when I try to delete them so I can replace them with the newer version of the sections they do not delete and reappear. I am unable to save new sections to the saved sections.

Secondly I am unable to load sections into new pages, the import button does nothing, it does not open any window or anything so I can not import any layout sections to a new page.

I have tried clearing the cache multiple times in Joomla and my browser, I even tried with both Chrome and Firefox and still the same issue persists.

I can not continue building my website without this feature as the sections I wish to save are my main header and menu sections I need on all pages.

The only components I have installed are:

Akeeba Backup, Akeeba Admin Tools, JCE Editor, and the two components that came with the demo page SP Easy Image Gallery and SP Simple Portfolio.

Please help me fix this issue.

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #98811

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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