Hi

Thanks for contacting us. Could you please give me your site URL and also screenshot of your issue?

-Regards.

Hi Team,

https://angelus.vandamit.be

the menu of the mobile on your preview website: https://angelus.vandamit.be/images/questions/KidzyPreview_Mobile_menu.jpg

the menu of the mobile on my website: https://angelus.vandamit.be/images/questions/Kidzy_Mobile_menu.jpg

Keep a backup and make this menu again.

i even reinstalled it and i have the same issue

I have this problem too, please can this be fixed.

Hi Team,

any update on this topic?

thanks

Hi there!

Sorry for the delay.

Solution for Kidzy. Please use the following code in your custom CSS:

.offcanvas {visibility: visible !important;}

Note: Path towards custom CSS(Joomla 3): Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.

Best Regards

HI, this helps but it does not show sub-menus. Please can you provide a revised code.

Thanks

Hi Team,

Working for me, however for the submenu you have to click on the ">" and not on the title.

@Jennifer Can Dam

Working for me, however for the submenu you have to click on the ">" and not on the title.

To get it working like this, you need to use menu items of type menutitle.
Then additional custom css is needed to make the arrows work like this.

From my custom-css for Helix Ultimate Template.*

body.ltr .offcanvas-menu .nav-header > .menu-toggler {
    right: 0;
    left: 0;
    height: 100%;
}

With this CSS* you can now click on the title of the menu-item and the submenu will open.
But, this only works for menu-items of type menutitle.
For all other menu-items of typ menu or link, you still need to click the arrow.

*-The code will most likely have to be adapted for kidzy.

Let me know if you need any help with this.

Have a great and successful year.

Actually, I was using Menu Heading as the menu type, which did not work. I have change it to an URL with the address # and now it works as it should.

Hello Alison,

good to hear you found a solution which works.

Have a nice day.

Glad that the solution helps anyways!

Have a nice day to all of you!