SP Page Builder 4 - Question | JoomShaper
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SP Page Builder 4

M

manruy

SP Page Builder 2 years ago

I upgrade SP Page builder 3.8.9 to 4.0.7 but it doesn't work properly. When I access the module the system send me to this link: https://www.oleumdietetica.es/index.php#/

Joomla 3.10 Plantilla: shaper_rhino Helix 3.0.3 SP Builder Pro Version: 3.8.9

Please, can you help me?

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23 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #100311

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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M
manruy
Accepted Answer
2 years ago #100464

Hi again, I pass you the access

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #100769

I just created an test module and it works fine. You also can check the test module. Thanks

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M
manruy
Accepted Answer
2 years ago #100870

It doesn't work correctly for me https://www.youtube.com/watch?v=2Ko2L6nEjWM&feature=youtu.be

I need a solution or downgrade urgently, please

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #101059
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M
manruy
Accepted Answer
2 years ago #101075

Sorry but I can't wacth it

"This video is private".

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #101255

Can you give me a permission to check the video?

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M
manruy
Accepted Answer
2 years ago #102243

Hi again, It is your video that is hidden and I can't see it

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #102480

When i shared with you?

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M
manruy
Accepted Answer
2 years ago #104867

Ok, I don't understand you but never mind.

I have several problems with SPbuilder

I can't access directly through Components, I have to open through some Module

And it doesn't allow me to import layouts either, it does the import but empty

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #105095

Please share an screencast video about the full scenario of your issues. Thanks

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M
manruy
Accepted Answer
2 years ago #105133
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #105161

Check again.

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M
manruy
Accepted Answer
2 years ago #105428

Hi again, there are items that are still blocked

https://prnt.sc/swnsejZ0fifu

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0
M
manruy
Accepted Answer
2 years ago #106585

Thank you, but we are still woking in joomla 3.10

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #106649

Initial solution: Login first from front end then try to check dashboard.

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M
manruy
Accepted Answer
2 years ago #106863

Hi again, I update to Joomla 4.2.8 and I have a problem with CSS https://ibb.co/QC1X0dJ

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #106867

No problem found.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #106873

Check now. Thanks

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M
manruy
Accepted Answer
2 years ago #106884

now, it works properly, thank you for your quickly response

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #106905

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

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