Internal Server Error when uploading pictures within SP Builder - Forum | JoomShaper
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Internal Server Error when uploading pictures within SP Builder

Asked by Chester Sass 3 years ago Last activity 3 years ago

Hello community, I'm a first day user of the software and already have the problem that when I try to upload pictures that I get an INTERNAL SERVER ERROR. I also tried to upload a .mp4 and that has been successful. I tried searching the forum and found people that have similar problems that didn't have solutions to it.
Is it a known problem with version 4.0.7? If yes, when will there be an update?
It's a little bit sad to invest money and directly have problems with a function that is vital.

Thanks for the support!

Accepted answer

Marked as the solution
Chester Sass Asked this
3 years ago

SOLVED: I solved the problem by increasing the file size within Joomla. The error message is missleading. When I tried to upload media I was told the the file was too large.

1 more reply

Rashida Rahman Staff
3 years ago

Hi there!

Glad that you have made it. The error statement comes from the core Joomla itself. Yes it means the file is large with respect to your existing settings.

Best Regards

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