Internal Server Error When Uploading Pictures Within SP Builder - Question | JoomShaper
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Internal Server Error When Uploading Pictures Within SP Builder

CS

Chester Sass

SP Page Builder 2 years ago

Hello community, I'm a first day user of the software and already have the problem that when I try to upload pictures that I get an INTERNAL SERVER ERROR. I also tried to upload a .mp4 and that has been successful. I tried searching the forum and found people that have similar problems that didn't have solutions to it. Is it a known problem with version 4.0.7? If yes, when will there be an update? It's a little bit sad to invest money and directly have problems with a function that is vital.

Thanks for the support!

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2 Answers
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CS
Chester Sass
Accepted Answer
2 years ago #101211

SOLVED: I solved the problem by increasing the file size within Joomla. The error message is missleading. When I tried to upload media I was told the the file was too large.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #101220

Hi there!

Glad that you have made it. The error statement comes from the core Joomla itself. Yes it means the file is large with respect to your existing settings.

Best Regards

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