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COM_SPPAGEBUILDER_ADDON_AJAX_CONTACT_CAPTCHA_NOT_INSTALLED

Asked by ALEJANDRO 3 years ago Last activity 3 years ago

To whom it may concern,

I'm using the Form Buider & Contac Form Addons with the Google Captcha activated to both forms with the same message.

I have intalled:

  • Joomla 4.2.6
  • Wampserver 3.3.0 64 bits
  • Apache Version: 2.4.54.2
  • Apache/2.4.54 (Win64) PHP/8.0.26 mod_fcgid/2.3.10-dev - Port defined for Apache: 80
  • PHP Version: [Apache module] 8.0.26
  • MySQL Version: 8.0.31
  • MariaDB Version: 10.10.2
  • SP Pague Buider Pro 4.07
  • Shafer_Helixultimate 2.0.11

Could you help me on this?

Enclosed you find the screenshots.

Thanks in advance.


Accepted answer

Marked as the solution
Ofi Khan Staff
3 years ago

Apology for the inconvenience. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

14 more replies

Oldest first Newest first Most helpful
Ofi Khan Staff
3 years ago

Hello ALEJANDRO

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

Ofi Khan Staff
3 years ago

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

ALEJANDRO Asked this
3 years ago

Dear Ofi Khan

Excuse my ignorance, but how do you intend to access my site, if it is installed on my PC as localhost?

Please advise.

ALEJANDRO Asked this
3 years ago

Dear Ofi Khan,

Enclosed you find a link to download the backup Akeeba Zip file.

Let me know any issue you find.

Regards,
Alejandro Ramírez

Ofi Khan Staff
3 years ago

Please allow public access for the google drive link. I will download and check the site on my localhost.

ALEJANDRO Asked this
3 years ago

Done.

Ofi Khan Staff
3 years ago

You have shared .jpa file. Please take the backup in zip format and then share.

ALEJANDRO Asked this
3 years ago · edited

Sorry by the inconvenience, I changed the option but I omited save changes.

Here you are.

Thanks

April 22th, 2023

Ofi Khan

Update about my issue. I updated Joomla and SPPB and the error disappeared, now the message is: Please make sure that, re-captcha pluging is enabled.

I guess this error is because I am on localhost. Please confirm my assumption.

Regards,
Alejandro Ramírez

Ofi Khan Staff
3 years ago

You should enable the re-captcha plugin. Please go to plugins and enable it. Then check your issue.

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