Image Carousel: SP 4.0.7 - Not Possible To Adjust The Height Of Component - Question | JoomShaper
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Image Carousel: SP 4.0.7 - Not Possible To Adjust The Height Of Component

RD

Robert Deutschmann

SP Page Builder 2 years ago

Hi

SP Page Builder V4.0.7 I am not able to set the height of the image carousel. With the previous version 3.x of SP Page Builder all worked fine, but after i updatet SP and after modified the start page the first time now i'm not able to change the height settings. But i have to change the heigth because SP Page Builder displays the component 3 times heigher than it should be. This effect happens after i saved the page the first time with SP 4.0.7. Sorry, but this "self destruction mode" is really a little bit horrible for us end user.

Please take a look on this website: https://www.jetscale.ch/

This is the current version - image carousel too height

In this green box should the image corousel take place:

But no effect when changing the height

The same issue when inserting a new image carousel component. The height is always too height and not adjustable.

Thanks for any help & support. Best regards, Robert

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11 Answers
RD
Robert Deutschmann
Accepted Answer
2 years ago #105481

Hi

Meantime i registred that it looks the image carousel has a problem with responsive design. In mobile mode it looks fine but in desktop view the carousel images are to big.

Any idea how i can solve this?

br, Robert

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RD
Robert Deutschmann
Accepted Answer
2 years ago #105538

Hi

It's me again. Still no answer on my problem...

Perhaps someone can help me. When i look into the image-carousel css i see that the dimensions are absolutly wrong:

element.style {
    transition: all 2500ms ease 0s;
    transform: translate3d(-7080px, 0px, 0px);
    width: 26620px;
    height: 500px;
}

The values for translate3d and width/height are too big. They should be like this

element.style {
    transition: all 2500ms ease 0s;
    transform: translate3d(0px, 0px, 0px);
    width: 15000px;
    height: 150px;
}

I tried to change this with a custom css in the component-settings. It is possible to change the width but no effect on the height-value. Any idea how to do this? Would be happy if there would be a forums reponse for help.

br, Robert

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #105541

Hello Robert Deutschmann

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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RD
Robert Deutschmann
Accepted Answer
2 years ago #105544

Hello Ofi Khan

Many thanks that you would help. I put the credentials in hidden context.

br, Robert

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RD
Robert Deutschmann
Accepted Answer
2 years ago #105944

Hello Ofi Khan

Had you time to look into my issue?

br, Robert

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RD
Robert Deutschmann
Accepted Answer
2 years ago #106188

Hi

Still no answer and support. :-/ Please help, customer is waiting for solution.

br, Robert

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #106386

It looks good now.

https://prnt.sc/PyVyyhIPF7hJ

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RD
Robert Deutschmann
Accepted Answer
2 years ago #106457

Hi Ofi Khan

Thanks, but sorry - the view looks still not better. How did you get your result view? That is the current state. Could you please try again?

br, Robert

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RD
Robert Deutschmann
Accepted Answer
2 years ago #107314

Hi Ofi Khan

Could you please take a look on my issue? Still the same problem.

Many thanks. br, Robert

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #108027

I have checked your site and it is working fine. Please clear your browser cache and check again.

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RD
Robert Deutschmann
Accepted Answer
2 years ago #108248

Hi Ofi Khan

Sorry, but i tried with Chrome and Edge. Cleared on both browsers the cache but the Image carousel shows the images still to big.

I'm not sure you know what i mean with my issue. Please take a look here into the mobile-view: Here the picture of the "Aviator"-image is fully visible.

And now here the "normal"-browser view like on notebook or workstation: Here the picture will be shown to big - the "Aviator"-lettering is not fully visible and the picture is strechted too.

Any idea how to fix that? Thanks for your support. br, Robert

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