Lost Background Behind Slideshow Text After Update - Question | JoomShaper

Lost Background Behind Slideshow Text After Update

JB

John Blaine

SP Page Builder 1 year ago

I updated to 4.0.8 and lost the background behind the text on the slideshow addon.

It shows in the backend but not on the front end.

I've cleared cache, tried other browsers, tried incongnito mode. It doesn't help.

Here are screenshots. https://imgur.com/a/fIjrww5

Edit: I was able to restore my old com_sppagebuilder folder and it is working now. That feature still needs fixed in 4.0.8 but at least I temporarily solved the issue.

1
11 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #114206

Thanks John

Glad to know that it is fixed now. You can now close this post by accepting the answer.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #107604

Hi

Thanks for contacting us. And glad to know that you have solved the issue. And thanks for sharing the solution also. You can now close this post by accepting the answer.

-Regards.

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KS
Kim Siebert
Accepted Answer
1 year ago #109891

Hi, I just installed 4.0.8 on a new joomla project and here the backgrounds also are not working. How can I solve this when I do not have an old folder to restore?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #110013

But its also showing frontend on my end. Please check

https://prnt.sc/lRCVVdQiAOmf

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JB
John Blaine
Accepted Answer
11 months ago #113961

Was this ever fixed? I'm still on 4.0.7 becasue 4.0.8 had this issue. I don't want to upgrade to 4.0.10 until I know this issue is fixed.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #113976

Could you please explain your issue a bit more? Your background is showing like this on my end.

https://prnt.sc/IBgOJEGp36Q_

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JB
John Blaine
Accepted Answer
11 months ago #113985

It is working because I am using 4.0.7. If you are looking at my website, it will be working correctly. When I tried to update to 4.0.8 the semi transparent black background behind the text went away on the front end. I had to go back to 4.0.7 to get that background back. I want to upgrade to the lastest version but I want to make sure this bug is fixed before I do so.

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A
Arthur
Accepted Answer
11 months ago #113995

I have several forms. These are extensions from RS-Joomla (RS-Form-Pro). All pages with the forms lost their background as well. Why is this happening all over the place on so many sites ? There is definitely something wrong with the HELIX template. This template is causing endless issues.

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PV
Peter Verhaeghe
Accepted Answer
11 months ago #114001

No, it's not fixed in 4.0.10. I have the same kind of problem See post https://www.joomshaper.com/forum/question/24266

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 11 months ago #114075

Ok I will inform our team but in the meanwhile I can solve it via custom CSS. For this I need that problamatic page link.

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JB
John Blaine
Accepted Answer
11 months ago #114095

I updated to 4.0.10 and the background behind the text on slides is working for me now. It looks like there are other people in this forum who have other issues but it seems you all fixed my issue in one of the last two updates. Thanks

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